Unit Custodial Director Bench

Compass Group•Chicago, IL

10h

About The Position

SSC Services for Education is hiring a Unit Custodial Director Bench in Chicago, Illinois. The position is scheduled Monday through Friday and offers a salary range of $70,000–$80,000, a 20% bonus, and a truck and fuel card. The role is responsible for the overall cleanliness, sanitation, and security of assigned buildings and for coordinating janitorial personnel’s work. The director supervises, directs, and develops supervisors and hourly employees in line with company guidelines, supports customer satisfaction through high-quality standards, and maintains a safe and equitable environment. The Unit Custodial Director assigns duties, inspects work, investigates service complaints, and takes corrective action. The role also ensures equipment is maintained and operational, monitors supplies through periodic inventories, and trains, disciplines, and recommends dismissal of employees. As a liaison between building occupants or administrators and supervisors, the director communicates relevant instructions to janitorial staff. SSC Services for Education is a nationwide facility service provider and a member of Compass Group. It serves educational facilities with the goal of creating clean, safe, and distraction-free learning environments. The position is advertised as a bench role. Applications are accepted on an ongoing basis.

Requirements

One to two years of experience as a supervisor in housekeeping or a service-related field with high customer or client contact.
Strong work ethic, drive, and initiative focused on quality and customer service.
Excellent written and oral communication skills.
Strong problem-solving skills in individual and group settings.
Ability to engage and motivate staff.
Understanding of budgeting processes and awareness of profit-and-loss concepts.
Excellent administrative and organizational skills, including the ability to prioritize.
Excellent time-management skills.
Ability to work with heavy cleaning equipment.
Must be able to perform the position’s essential functions satisfactorily, with or without reasonable accommodation.

Nice To Haves

College degree preferred.

Responsibilities

Coordinate janitorial personnel’s work activities and communicate across shifts to ensure tasks are completed.
Supervise, direct, train, and develop supervisors and hourly employees in accordance with company guidelines.
Assign duties, inspect work, investigate complaints about janitorial services, and take immediate corrective action.
Train workers in janitorial methods, procedures, and proper equipment operation.
Issue supplies and equipment to workers to support quality and timely service delivery.
Perform daily inspections and follow up on assignments to ensure task completion.
Cross-train and develop personnel for multiple positions.
Hold weekly staff reports and inspections, and meet weekly with staff to review task completion and upcoming projects.
Secure buildings after work is completed.
Guide projects to ensure timely completion within budget and report budgetary issues.
Maintain equipment in working order and monitor janitorial supplies and materials through periodic inventories.
Train and discipline employees, and recommend dismissals.
Act as liaison between building occupants or administrators and supervisors, communicating directives to janitorial staff.
Maintain high-quality standards, customer satisfaction, and a safe and equitable work environment.

Benefits

Medical, dental, and vision insurance
401(k) with company match
Disability insurance
Life and accidental death insurance
Associate shopping program
Health and wellness programs
Discount marketplace and employee shopping program
Identity theft protection
Pet insurance
Training and growth opportunities
Same-day pay
Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws