Unit Director

Texas Health & Human Services Commission•Corpus Christi, TX

2d•$5,833 - $9,508•Onsite

About The Position

The Unit Director administers and oversees the daily operations, programming, and activities of a cluster of homes at the Corpus Christi State Supported Living Center. The homes provide individuals with intellectual and developmental disabilities—including people who are medically fragile or have behavioral support needs—with a safe, homelike environment, individualized supports, 24-hour residential services, behavioral treatment, health care, and skills training. The Unit Director manages residential services and direct support staff and coordinates services across disciplines to support residents’ health, safety, active treatment, and personal goals. The role ensures that residential and program services follow accepted best practices, the U.S. Department of Justice Settlement Agreement, and applicable state and federal requirements. The Director develops goals and quality-improvement strategies, coordinates with local leadership, responds to emergencies, and represents the assigned homes in meetings. The position works under limited supervision of the Assistant Director of Programs or Director of Residential Services, with considerable latitude for initiative and independent judgment. It includes serving in a rotating Administrator on Duty capacity and being on call as needed.

Requirements

Bachelor’s degree from an accredited college or university, plus at least two years of experience working with people with intellectual and developmental disabilities in a residential setting, and at least one year leading, directing, or managing multiple staff members; OR four years of experience working with people with intellectual and developmental disabilities in a residential setting, and at least one year leading, directing, or managing multiple staff members.
Valid Texas driver’s license, or ability to obtain one within 90 days of hire; applicants with an out-of-state license must provide an original certified driving record. An eligible driving record is required under HHSC Fleet Management policy.
Pass a fingerprint-based criminal background check, pre-employment drug screen, and required registry checks, including CANRS, Nurse Aide, Medication Aide, Employee Misconduct, and the HHS List of Excluded Individuals/Entities.
Knowledge of or ability to research Texas Administrative Code, HHSC policies and procedures related to State Supported Living Centers, the Department of Justice Settlement Agreement, and the Life Safety Code.
Knowledge of quality services, treatment, training, and supports for people with intellectual disabilities; behavior support, skill acquisition, and psychiatric support plans; medications used in positive behavior supports and systems for tracking treatment effectiveness; and trauma-informed care.
Skill in working with ICF/IID standards and applicable laws and rules; developing, implementing, and evaluating administrative policies and procedures; managing staff through a chain of command; coaching, leading, motivating, and supervising staff; implementing programs; overseeing interdisciplinary team processes; and using computers and agency software, including Microsoft Word, Excel, PowerPoint, Access, Outlook, and SharePoint.
Ability to manage a multidisciplinary residential unit; establish goals, organize workloads, and set priorities; manage emergencies; analyze and solve complex problems; make sound independent technical judgments; communicate and present information effectively in writing and orally; and train, schedule, supervise, and prioritize the work of others.
Ability to conduct root-cause analysis, develop solutions, and develop, implement, and evaluate policies, procedures, and written manuals.
Ability to maintain flexibility in work hours, including overtime or extended hours, and participate in a rotating on-call schedule.
Must be at least 18 years old to be considered for employment at a state-operated facility.
Males between ages 18 and 25 must be registered with the Selective Service.
State Supported Living Center employees are subject to random drug testing.
Must be willing to work weekends and holidays; flexibility in work hours and overtime or extended hours may be required.

Responsibilities

Oversee the daily operations, programs, and services of assigned residential homes, ensuring 24/7 service coverage and appropriate staffing.
Coordinate residential services and integrate psychology and behavioral services, active treatment and vocational services, nursing, medical services, and qualified intellectual disabilities services.
Develop strategic plans, goals, objectives, schedules, and processes with local SSLC leadership; use data to identify operational needs and drive quality improvement and compliance.
Maintain a presence in the homes, promote residents’ health, safety, dignity, and quality of life, and respond to crisis and emergency situations.
Lead and supervise supervisory staff and other assigned employees; hire, train, schedule, evaluate, develop, and support staff, and address retention and turnover.
Guide interdisciplinary teams and coordinate behavioral health and QIDP services, plans, and programs; review implementation and outcomes through observation, interviews, and documentation.
Implement and evaluate policies and procedures, ensure staff training and compliance, address implementation challenges, and ensure appropriate handling and timely follow-up of abuse and neglect investigations.
Provide technical assistance and consultation to staff on personnel issues, conflict resolution, complex resident needs, and challenging behaviors.
Review and approve operational, staffing, corrective-action, and quality-improvement reports; analyze staffing, turnover, retention, and overtime data and take appropriate action.
Collaborate with department heads to assess the quality and effectiveness of clinicians’ and staff members’ work and interdisciplinary plans.
Participate in meetings, work groups, task forces, and incident review teams; lead integrated planning for highly complex individuals when requested.
Serve in a rotating Administrator on Duty and on-call capacity; support disaster response, recovery, or Continuity of Operations activities as assigned.
Perform other duties as assigned.