Assistant Unit Director

Commonwealth of Massachusetts•Danvers, MA

20h•Onsite

About The Position

The Assistant Unit Director, in conjunction with the Unit Director, is responsible for all aspects of residents’ lives, including healthcare, activities of daily living, programmatic services, leisure and recreational services, and compliance with Title XIX standards. The position also participates in developing and implementing facility policies and procedures. The Assistant Unit Director provides ongoing administrative oversight of residential and programmatic services. The role measures program progress toward service-provision and operational goals, addresses unanticipated demands under significant time pressure, and works with Labor Management and Human Resources on matters including transfers, leaves, industrial accidents, and disciplinary hearings. This position is located at Hogan Regional Center, 4 Hathorne Circle, Danvers, Massachusetts. The schedule is Tuesday through Saturday, 10:00 a.m. to 6:30 p.m., with Sunday and Monday off. It includes participation in an Administrator on Duty weekend rotation and on-call response.

Requirements

At least four years of full-time or equivalent part-time professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration, or clinical management, or an equivalent combination of experience and substitutions.
A certificate in a relevant or related field may substitute for one year of required experience.
An associate degree in a related field may substitute for one year of required experience.
A bachelor’s degree in a related field may substitute for two years of required experience.
A graduate degree in a related field may substitute for three years of required experience.
A doctorate degree in a related field may substitute for the required experience.
Education, licensure, and certifications are subject to verification under Human Resources Division hiring guidelines.
Recommended candidates must successfully complete pre-employment screening, including a CPPD Abuse Registry Search, CORI criminal background check, and fingerprint-based national background check.
Successful candidates must acknowledge and attest to their COVID-19 and influenza vaccination status or required mitigation measures.
Education and license or certification information provided by selected candidates is subject to Massachusetts Public Record Law and may be published on the Commonwealth’s website.

Nice To Haves

Knowledge of DDS regulations, policies, practices, and service delivery systems.
Knowledge of Title XIX regulations and program requirements.
Knowledge of the philosophy and programs of the Department of Developmental Services.
Knowledge of service provision, program monitoring, and accountability processes.
Knowledge of issues related to individuals with intellectual and physical disabilities.
Knowledge of human resources principles and practices.
Knowledge of mandated training requirements.
Ability to communicate effectively.
Experience managing and supervising within a unionized workforce.
Training in cultural diversity and/or experience managing within a culturally diverse workplace.
Experience planning and facilitating facility consolidation and closure, and handling related issues.
Experience managing staffing and personnel, including hiring, labor relations issues, and overtime management.
Experience in budget management.

Responsibilities

Plan, develop, evaluate, and supervise staff implementing mandated residential and day-program services for individuals with intellectual disabilities, ensuring individual needs are met and active treatment is achieved.
Allocate and deploy staff to meet facility and unit goals, ensuring appropriate levels of trained personnel are available.
Request additional positions as individuals’ needs change.
Manage fiscal performance related to operations, including monitoring overtime, conducting cost analyses, and adjusting operations to align staffing and services with budget constraints.
Recruit and interview applicants and recommend hires for unit positions, following bargaining agreements and affirmative action guidelines where appropriate, and maintaining a low vacancy rate.
Work with Labor Relations and B&L/Olpa to ensure criteria are met for the FMLA process.
Monitor staff attendance and conduct, provide disciplinary recommendations to Labor Relations, and participate in personnel discipline hearings and the grievance process.
Monitor maintenance of supplies, equipment, and the physical plant to ensure residential and program areas comply with state and federal guidelines.
Oversee and review implementation of the Department’s evaluation system, including maintaining a tracking and notification system and instructing supervisors on assessing performance and setting job criteria.
Participate in facility committees, including Transfer and Consolidation, and chair AUD/Ops meetings.
Participate in weekly senior management meetings, the Administrator on Duty weekend rotation, and on-call response.
Ensure compliance with federal, state, and Department standards.
Order equipment and supplies for residential and programmatic purposes.
Monitor and maintain buildings and equipment in optimum condition.
Perform other duties as assigned.