UNIT CUSTODIAL DIRECTOR BENCH

Compass Group•Chicago, IL

2d•$70,000 - $80,000

About The Position

SSC Services for Education, part of Compass Group, is hiring for a Unit Custodial Director bench position in Chicago, Illinois. The role is responsible for the overall cleanliness, sanitation, and security of assigned buildings and coordinating janitorial work activities. The Unit Director supervises, directs, and develops supervisors and hourly employees in accordance with company guidelines, supports customer satisfaction through high-quality standards, and maintains a safe and equitable environment. The position assigns duties, inspects work, investigates service complaints, and takes corrective action. It ensures equipment is maintained and operational and that buildings have sufficient supplies. The Unit Director trains and disciplines employees, may recommend dismissals, and serves as a liaison between janitorial staff and building occupants, administrators, and managers. The role also supports projects, budgets, staff development, and coordination across shifts.

Requirements

One to two years of supervisory experience in housekeeping or a service-related field with high customer or client contact.
Strong work ethic, drive, and initiative focused on quality and customer service.
Excellent written and oral communication skills.
Excellent problem-solving skills in one-on-one and group situations.
Ability to engage and motivate staff.
Understanding of budgeting processes and profit-and-loss concepts.
Excellent administrative and organizational skills, including the ability to prioritize.
Excellent time-management skills.
Ability to work with heavy cleaning equipment.

Nice To Haves

College degree.

Responsibilities

Coordinate janitorial personnel's work activities and communicate between shifts to ensure tasks are completed.
Supervise, direct, train, and develop supervisors and hourly employees.
Assign duties, inspect work, investigate complaints, and take immediate corrective action.
Train workers in janitorial methods, procedures, and proper equipment operation.
Issue supplies and equipment to workers to support quality and timely service.
Perform daily inspections and follow up on assignments to ensure completion.
Cross-train and develop personnel for multiple positions.
Hold weekly staff reports and inspections and meet with staff to review task completion and future projects.
Secure buildings after work is completed.
Ensure equipment is maintained and in working order, and take periodic inventories to ensure adequate janitorial supplies.
Guide projects to ensure timely completion within budget and report budgetary issues.
Communicate directives from managers, building occupants, and administrators to janitorial staff.
Train and discipline employees and recommend dismissals when appropriate.

Benefits

Medical, dental, and vision insurance.
401(k) with company match.
Disability insurance.
Life insurance and AD&D.
Associate shopping program.
Health and wellness programs.
Discount marketplace and employee shopping program.
Identity theft protection.
Pet insurance.
Training and growth opportunities.
Same-day pay.
Paid and/or unpaid time off may be available in accordance with applicable laws.