Executive Director Bench

Brookdale Senior Living Inc.•Brentwood, TN

About The Position

The Executive Director Bench Program provides on-the-job training and development for the Executive Director role at a Brookdale senior living community. Participants build skills and increasing proficiency in people management, operations management, and clinical management while preparing to assume leadership of a community. The Executive Director is responsible for overall community operations, resident satisfaction and retention, staffing, budgets and occupancy, property standards, regulatory compliance, resident admissions and care coordination, and community relations. The role works with regional operations and district leaders and may provide direct resident care or cover other positions as needed.

Requirements

  • Bachelor's degree or equivalent experience.
  • Two to four years of related leadership experience, or an equivalent combination of education and experience.
  • Valid administrator license in states where required.
  • Valid driver's license and access to a private vehicle for business use.
  • Analytical skills and understanding of the organization and business to address problems and issues.
  • Leadership ability to direct, coordinate, and evaluate resident care, marketing, food service, housekeeping, and maintenance units.
  • Ability to carry out supervisory responsibilities in accordance with company policies and applicable laws.
  • Knowledge of the organization, industry, and a functional discipline; extensive understanding of technical areas gained through experience.
  • Effective written and oral communication skills.
  • Ability to prioritize and manage multiple tasks, delegate appropriately, and demonstrate sound judgment, problem-solving, and decision-making skills.
  • Ability to perform the listed physical activities and lift up to 50 pounds.
  • Ability to travel occasionally and be on call as needed.

Nice To Haves

  • Familiarity with Microsoft software.

Responsibilities

  • Participate in on-the-job training and demonstrate growing proficiency in managerial responsibilities across people management, operations management, and clinical management.
  • Oversee all community operations and serve as a contact for staff, residents, prospects, community organizations, government agencies, and the public.
  • Supervise, direct, and motivate staff; provide direct resident care or cover other positions as needed.
  • Maintain resident satisfaction and retention, resolve issues with support from district leaders, and administer the annual resident satisfaction survey.
  • Execute proactive renewal programs with existing residents.
  • Work with regional operations to execute annual operating and capital budgets; anticipate and minimize budget variances and deficits, achieve occupancy goals, and pursue revenue enhancement and expense reduction.
  • Hire, train, discipline, and terminate employees in accordance with company policies, reviewing personnel actions for consistency and quality.
  • Maintain buildings, grounds, and property to company standards through preventative maintenance oversight and inspections.
  • Maintain departmental policies, procedures, and licenses in compliance with company, federal, state, and local requirements.
  • Encourage staff creativity and high-quality resident services in accordance with Brookdale standards, and serve as a member of Resident Counsel.
  • Develop a positive image in the local community, participate in social and civic affairs, and represent the community and company to relevant agencies and organizations.
  • Use approved sales and marketing activities and strategies to maximize occupancy.
  • Assist with service plan reviews, as required by state codes, alongside appropriate care team members and resident families.
  • Oversee resident admissions, healthcare management, and resident documentation to ensure compliance with company policy and state regulations.
  • Perform other duties as assigned by the supervisor.

Benefits

  • Medical, dental, and vision insurance for eligible part-time and full-time associates.
  • 401(k) program.
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional identity theft protection and pet insurance.
  • Paid time off for eligible full-time associates.
  • Paid holidays for eligible full-time associates.
  • Company-provided life insurance for eligible full-time associates.
  • Adoption benefit for eligible full-time associates.
  • Short- and long-term disability for eligible full-time associates.
  • Flexible Spending Accounts for eligible full-time associates.
  • Health Savings Account for eligible full-time associates.
  • Optional life and dependent life insurance for eligible full-time associates.
  • Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
  • Tuition reimbursement for eligible full-time associates.
  • Qualified associates who have been employed for at least one year may receive an advance of naturalization application fees up to $725, less applicable taxes and withholding.
  • Professional development and ongoing health and wellness programs.
  • Extensive corporate support, including a robust training program.
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