Unit Coordinator

Health Care Service Corporation•Downers Grove, IL

5d•$19 - $34•Hybrid

About The Position

The Unit Coordinator coordinates the department’s day-to-day workflow and work assignments to ensure business priorities, service commitments, and operational needs are met. The role assesses staff capacity and workload; assigns and reprioritizes work; monitors progress; coordinates coverage; and serves as a central communication point between department management, staff, and other business areas as applicable. The coordinator maintains operational tracking tools and systems to provide visibility into assignments, status, and outstanding work.

Requirements

High school diploma or GED.
Two years of experience in a business operations setting, customer service, or sales environment.
Clear and concise verbal and written communication skills.
Organizational and research skills.
Experience organizing, planning, and managing multiple functions simultaneously.
Analytical skills.
PC proficiency, including Word, Excel, and PowerPoint.

Nice To Haves

Experience in the health, dental, or ancillary insurance industry.
Experience with Salesforce applications.
Experience in insurance administration.

Responsibilities

Coordinate daily departmental workflow and work assignments to meet business priorities, service commitments, and operational needs.
Assess staff capacity and workload, and assign or reprioritize work.
Monitor work progress and coordinate coverage.
Serve as a central communication point for department management, staff, and other business areas as applicable.
Maintain operational tracking tools and systems to provide visibility into assignments, status, and outstanding work.