MGH Unit Coordinator | Ortho/Urology Surgery unit
About The Position
The Ortho-Urology Unit is seeking a medical professional to work as a Unit Coordinator, on our weekend night shift. Ellison 6 is a thirty-six-bed adult inpatient orthopedic/urology/surgery unit. The patient population includes orthopedic and urologic patients who are post-surgical intervention and pre-surgery from Emergency Department, front door or clinical admissions. This is a fast-paced, exciting environment. The Unit Coordinator provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. They are expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. The role is responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. They are also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.
Requirements
- High School Diploma or Equivalent required
- Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Nice To Haves
- Associate's Degree Related Field of Study preferred
- Customer Service experience in related or unrelated field preferred
Responsibilities
- Performs clerical and other duties to assist in the general administration of the floor or unit.
- Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
- Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
- Schedules consultations, tests, procedures, and patient transport to other departments.
- Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
- Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
- May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.
Benefits
- Medical, Dental and Vision insurance.
- Tuition Reimbursement.
- Shift differential for evening, nights, and weekends.
- Generous paid time off.
- Subsidized MBTA pass (50% discount).
- Resources for childcare and emergency backup care.
- Hospital paid retirement plan and tax-sheltered annuity plan.
- Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
- Membership to MGB Fitness Center
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
