Unit Coordinator| MGH-Surgery Unit

Mass General Brigham•Boston, MA

1d•$19 - $27•Onsite

About The Position

The Unit Coordinator provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. This role is responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. The Unit Coordinator is expected to effectively organize priorities, complete tasks on time, and manage confidential patient information, while providing outstanding service for every customer interaction. Actual job duties may vary by department. This position performs clerical and other duties to assist in the general administration of the floor or unit.

Requirements

High School Diploma or Equivalent required
Administrative support experience 1-2 years required
Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use the phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal, written, and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.

Nice To Haves

Associate's Degree Related Field of Study preferred
Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Responsibilities

Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
Schedules consultations, tests, procedures, and patient transport to other departments.
Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.
Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.
Performs other duties as assigned.
Complies with all policies and standards.