Patient Care Assistant | Ortho-Urology | MGH

Mass General BrighamBoston, MA
$21 - $27Onsite

About The Position

The Patient Care Assistant (PCA) works under the direction of licensed personnel to assist patients with daily living activities such as bathing, dressing, and eating. This role also involves assisting with taking vital signs, including temperature, blood pressure, pulse, and respiration. The Ortho-Urology Unit is a fast-paced, thirty-six-bed adult inpatient surgery unit that serves orthopedic and urologic patients who are either post-surgical intervention or pre-surgery. This is a full-time permanent position.

Requirements

  • High School Diploma or Equivalent preferred
  • Basic Life Support [BLS Certification]
  • Experience working in patient care/elder care 0-1 years preferred
  • Ability to understand and follow written and oral instructions.
  • Knowledge of medical terminology.
  • Strong patient/customer service skills.
  • Ability to lift up to 35 pounds.
  • Proficient computer skills to work efficiently with electronic medical records.

Nice To Haves

  • Certified Medical Assistant [National Certification]
  • Emergency Medical Technician - Paramedic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred
  • Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred

Responsibilities

  • Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy.
  • Assist RNs and physicians with other exams and treatments as required.
  • Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).
  • Assists patients with food tray setup, eating, and feeding, as needed.
  • Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
  • Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
  • Assists with admitting and discharging patients.
  • Facilitates orientation of new PCA team members as directed.
  • Interacts with patients, visitors, and other care team members effectively.
  • Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
  • Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

Benefits

  • Medical, Dental and Vision insurance.
  • Tuition Reimbursement.
  • Shift differential for evening, nights, and weekends.
  • Generous paid time off.
  • Subsidized MBTA pass (50% discount).
  • Resources for childcare and emergency backup care.
  • Hospital paid retirement plan and tax-sheltered annuity plan.
  • Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
  • Membership to MGB Fitness Center
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service