Unit Clerk

Westchester Medical Center•Kingston, NY

19h

About The Position

Provides coordination, clerical, and administrative support to the health care team on patient care units. Maintains a customer-focused approach and establishes effective communication between the health care team and the patient, family, or significant other. Demonstrates understanding and respect for the cultural and religious beliefs of people served, and responds appropriately to people based on their developmental age. Recognizes and reports suspected abuse and neglect according to policy, procedure, and law. Works collaboratively with physicians, nurse practitioners, and staff nurses.

Requirements

High school diploma or equivalent education/experience.
Well-developed interpersonal and communication skills.

Nice To Haves

Additional training or education in the health care or medical terminology field.
Knowledge of computers and office equipment.

Responsibilities

Process and relay appropriate information between the health care team and patients, families, or significant others to support quality patient outcomes.
Maintain telephone communication by gathering and relaying information appropriately.
Perform clerical duties, including filing, faxing, and photocopying.
Manage supplies and maintain adequate levels of patient care, medical, and office supplies.
Transcribe physician orders and pertinent patient information appropriately.
Greet and direct customers in a friendly and courteous manner.
Schedule patients for needed services.
Maintain knowledge of general hospital and unit-specific forms and ensure adequate supplies are available.
Demonstrate understanding and respect for the cultural and religious beliefs of people served.
Respond to people served based on their developmental age.
Recognize and report suspected abuse and neglect according to policy, procedure, and law.
Work collaboratively with physicians, nurse practitioners, and staff nurses.