Unit Clerk

Holy Trinity Nursing and Rehabilitation Center•Worcester, MA

7d•Onsite

About The Position

Holy Trinity Nursing & Rehabilitation Center is hiring a Unit Clerk (also described as a Unit Secretary / Health Unit Coordinator) for its 5-Star-rated skilled nursing and rehabilitation facility in Worcester, Massachusetts. This full-time position follows a Monday-through-Friday day-shift schedule, with no weekend rotation required. The Unit Clerk supports resident care and unit operations by serving as a point of contact for residents, families, visitors, clinical staff, and external providers. The role coordinates patient flow, appointments, records, communications, supplies, and routine administrative tasks in collaboration with nurses, physicians, CNAs, and nursing leadership. The employer describes a compassionate, high-performing, supportive team and emphasizes quality care, resident satisfaction, and a positive, empathetic approach. Compensation is listed as $23–$25 per hour, based on experience. Benefits include medical, dental, and vision insurance, paid time off and holiday pay, retirement savings options, mentorship, supportive leadership, and continuing education opportunities.

Requirements

High school diploma or equivalent.
Strong dedication to compassionate, patient-centered care.
Proficiency with computers, office software, and electronic medical records (EMR).
Strong multitasking skills and attention to detail in an active clinical environment.
Excellent interpersonal, verbal, and written communication skills.

Nice To Haves

CNA (Certified Nursing Assistant) background or certification is strongly preferred.
Previous experience as a Unit Secretary, Ward Clerk, or medical office coordinator in a skilled nursing, sub-acute, or hospital setting is preferred.

Responsibilities

Greet residents, families, and visitors and serve as the unit’s central point of contact.
Coordinate patient flow, including admissions, transfers, and discharges.
Schedule medical appointments and diagnostic testing, and coordinate resident transportation.
Maintain complete, accurate, and up-to-date resident medical records and charts.
Manage incoming phone lines and promptly relay critical messages to clinical staff.
Track, order, and stock medical supplies and unit inventory.
Coordinate documentation for admissions, insurance verification, and billing support.
Assist nursing leadership and medical staff with routine clerical duties.
Work with nurses, physicians, and CNAs to support smooth unit operations.
Facilitate clear and prompt communication among clinical teams, families, and external providers.
Maintain a positive, professional, and empathetic manner in interactions.