Unit Clerk - Pool (Nights)

Larkin Community Hospital•South Miami, FL

17h

About The Position

The Unit Clerk supports the daily operations of the Behavioral Health Unit Department by managing administrative tasks, facilitating communication, and ensuring the smooth flow of information. The role is suited to an organized, detail-oriented person who can work in a fast-paced environment and provide support to patients and staff. The Unit Clerk performs clerical and documentation duties, coordinates patient appointments and transitions, communicates with healthcare providers, patients, and families, and helps maintain unit supplies and an organized work environment. The position also handles patient and family inquiries professionally and empathetically and supports department staff with administrative tasks as needed.

Requirements

Previous experience as a Unit Clerk or in a similar administrative role within a healthcare setting is highly desirable.
Proficiency in medical terminology and familiarity with electronic health record (EHR) systems.
Strong organizational and multitasking skills with attention to detail.
Excellent written and verbal communication skills, with a customer-service orientation.
Ability to handle sensitive information with confidentiality and discretion.
Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work effectively independently and as part of a team in a fast-paced environment.
BLS (CPR) certification required.
Bilingual in English and Spanish.

Responsibilities

Perform clerical duties, including answering phones, managing patient charts, and handling correspondence.
Maintain accurate, up-to-date patient records while ensuring confidentiality and compliance with HIPAA regulations.
Schedule and coordinate patient appointments, tests, and procedures as needed.
Assist with patient admissions, discharges, and transfers by processing documentation and coordinating with other departments.
Facilitate communication between healthcare providers, patients, and their families.
Monitor and order supplies for the unit.
Prepare and process medical forms and documentation, including patient charts and reports.
Handle patient and family inquiries with professionalism and empathy.
Support department staff with administrative tasks and documentation as required.
Maintain a clean and organized work environment in accordance with hospital policies and procedures.
Perform other duties as assigned.