Unit Clerk - Nights

Emory•Atlanta, GA

About The Position

The Unit Clerk supports unit operations by answering departmental telephones, greeting visitors, screening and routing calls, and paging staff when necessary. The role receives and transcribes physicians’ orders according to established guidelines and maintains patient-record information in accordance with department protocols and applicable federal, state, and organizational guidelines. It routes records appropriately and protects confidential information. The Unit Clerk operates standard office equipment, maintains office supplies and forms, and responds to patient requests received through the patient intercom system, relaying information to staff for prompt attention. The role also arranges medical tests, supplies, equipment, treatments, and special dietary needs as ordered by a physician. It enters and retrieves data related to patient charges and supply orders and reconciles patient charges daily to support accurate billing. Other related responsibilities may be assigned. The position is scheduled for three 12-hour night shifts per week, from 7:00 PM to 7:30 AM, totaling 36 hours per week.

Requirements

High school diploma or equivalent.
One year of previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answer unit or department telephones and greet visitors according to departmental procedures.
Screen calls, take messages, refer callers and visitors to appropriate staff, and page staff when necessary.
Receive and transcribe physicians’ orders according to established guidelines.
Record, update, and maintain patient-record information according to department protocols and applicable guidelines.
Route records to appropriate departments or staff and maintain confidentiality.
Operate standard office equipment, including telephones, copiers, fax machines, and computers.
Inventory, order, and maintain office supplies and forms; complete purchase requisitions and receive supplies.
Respond to patient requests through the patient intercom system and relay information to staff for immediate attention.
Arrange medical tests, supplies, equipment, treatments, and special dietary needs as ordered by a physician.
Enter and retrieve data related to patient charges and supply orders, and reconcile patient charges daily to support accurate billing.
Perform related responsibilities as required.