Unit Clerk - Nights

Emory Healthcare•Atlanta, GA
•$18 - $21

About The Position

The Unit Clerk supports unit and department operations by answering telephones, greeting and directing visitors, processing physician orders, and maintaining patient records in accordance with department procedures and applicable guidelines. The role also coordinates patient tests, supplies, equipment, treatments, and special dietary needs as ordered by a physician; responds to patient requests through the intercom system; and relays information requiring immediate attention to the appropriate staff. The Unit Clerk operates standard office equipment, manages office supplies and forms, and enters and retrieves data for patient charges and supply orders. The position includes daily reconciliation of patient charges to support accurate billing. The schedule is three 12-hour night shifts per week, from 7:00 PM to 7:30 AM, totaling 36 hours per week. Duties include other related responsibilities as required.

Requirements

  • High school diploma or equivalent.
  • One year of previous clerical experience.
  • Experience with various personal computer software applications.

Responsibilities

  • Answer unit and department telephones, greet visitors, screen calls, take messages, and refer callers or visitors to appropriate staff.
  • Page staff members when necessary.
  • Receive and transcribe physicians' orders according to established guidelines.
  • Record, update, and maintain patient-record information in accordance with department protocol and applicable federal, state, and organizational guidelines.
  • Route records to appropriate departments or staff and maintain confidentiality.
  • Operate standard office equipment, including telephones, copiers, fax machines, and computers.
  • Inventory, order, and maintain office supplies and forms; complete purchase requisitions and receive supplies.
  • Respond to patient requests through the patient intercom system.
  • Relay information to appropriate staff for immediate attention.
  • Arrange medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician.
  • Enter and retrieve data related to patient charges and supply orders, including daily reconciliation of patient charges to support accurate billing.
  • Perform related responsibilities as required.

Benefits

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, and leadership programs
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