Unit Clerk

Bronson Behavioral Hospital•Battle Creek, MI

12d

About The Position

The Unit Clerk is responsible for general communications on nursing units, including telephone and written communication. The role performs clerical and administrative tasks that support the unit, maintain patient records, coordinate information, and respond to requests from staff and patients. The position also supports patient chart management, unit supplies, mail distribution, and reporting of equipment or environmental problems. CPR and de-escalation/restraint certification are required; training is available upon hire and offered by the facility. First aid may be required depending on the state or facility.

Requirements

High school diploma or equivalent required.
Customer service and administrative/clerical skills required.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation/restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Experience in a healthcare setting preferred.
First aid may be required depending on the state or facility.

Responsibilities

Assemble and maintain patient charts for admissions, transfers, and discharges according to facility policy.
Answer phones professionally and promptly, direct calls to appropriate individuals, and take messages.
Maintain patient records and administrative reports.
Perform clerical duties involving updating, organizing, and communicating information on a nursing unit.
Coordinate administrative work within the unit and with other units and departments.
Report pertinent information promptly to the immediate supervisor.
Respond to inquiries and requests from staff and patients.
Maintain chart order, accuracy, and current data.
Stock units with office and medical supplies and prepare requisitions to maintain established inventories, as required.
Fax and photocopy information as needed.
Deliver incoming and outgoing mail to units, distribute announcements, and post memos.
Obtain lab, x-ray, and consult reports as needed.
Identify and promptly report equipment or environmental problems for correction.