Unit Clerk Nightshift 8 Northeast Med Surg Trauma

WVU Medicine

8d•Onsite

About The Position

The Unit Clerk performs clerical, receptionist, dispatching, and admitting/discharge duties in support of the assigned patient care department. This position is based in the 8 Northeast Med Surg Trauma department and is scheduled for 12 hours per week on the night shift. The Unit Clerk supports patient admissions, transfers, and discharges; coordinates communication and transportation; handles phones, intercoms, messages, and visitor requests; enters orders and schedules tests and follow-up appointments; and organizes patient and department records. The role also supports clinicians and other departments by communicating patient information and unit needs, processing documentation, and escalating stat orders and abnormal laboratory results to the RN as directed.

Requirements

High school diploma or equivalent.
Ability to read, write, and comprehend simple instructions.
Good verbal and writing skills.

Nice To Haves

Graduate of a Medical Assistant program or secretarial school preferred.

Responsibilities

Greet patients and complete admitting functions, including entering admission information in the computer and locating and assigning beds.
Notify the referring physician of an admission when requested.
Process patient transfers, including completing computer transfer functions, notifying receiving departments, obtaining bed assignments, and dispatching support associates as appropriate.
Perform clerical discharge functions, including disassembling patient records, scheduling follow-up appointments, arranging transportation as necessary, completing the computer discharge function, and faxing discharge summaries to designated areas.
Coordinate timely, efficient communication and operations within the department and with other departments concerning admissions, discharges, inter-hospital transfers, patient expirations, and unit needs.
Answer telephones and patient intercoms courteously and promptly; route messages accurately and dispatch appropriate personnel.
Welcome visitors and respond helpfully and courteously to requests for assistance or information.
Provide physicians and others with requested patient or department-routine information in accordance with hospital policy on release of patient information.
Enter written physician orders into the EPIC system accurately and promptly.
Generate Kardex and Medical Admission Records from Merlin after admission orders are entered, and distribute documents to appropriate individuals.
Schedule laboratory work, X-rays, and diagnostic procedures; forward documents to appropriate individuals; complete laboratory requisitions and other forms; and phone in consults to other services.
Communicate with patient-care departments, such as Dietary and Physical Therapy, to help ensure patient-care needs are met.
Coordinate patient transportation within and between departments and dispatch patient-care personnel for transportation when requested by ancillary departments.
Organize and maintain patient and department records to support accurate and complete documentation.
Prepare patient identification bands and name tags accurately; assemble, maintain, and break down patient charts.
Review printed orders for stat, laboratory, and diagnostic tests and advise the RN of stat orders according to departmental procedure.
Accurately record laboratory results reported by telephone and immediately alert the RN when the laboratory reports abnormal results.
Maintain office-supply stock levels.
Compile statistical or unit-activity data for the department as assigned.