Unit Clerk

Acadia Healthcare•Battle Creek, MI

About The Position

The Unit Clerk is responsible for general communications on nursing units, including telephone and written communication. The role performs clerical and administrative work to organize, update, maintain, and communicate information on a nursing unit, coordinating with other units and departments as needed. The Unit Clerk also responds to staff and patient inquiries and reports pertinent information and identified problems promptly.

Requirements

High school diploma or equivalent.
Customer service and administrative/clerical skills.
CPR certification required; training is available upon hire and offered by the facility.
De-escalation/restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

Experience in a healthcare setting is preferred.
First aid may be required, depending on state or facility.

Responsibilities

Assemble and maintain patient charts for admissions, transfers, and discharges in accordance with facility policy.
Answer phones professionally and promptly, directing calls to appropriate individuals or taking messages.
Maintain patient records and administrative reports.
Perform clerical duties involving updating, organizing, and communicating information on a nursing unit.
Coordinate administrative work within the unit and with other units and departments.
Report pertinent information promptly to the immediate supervisor.
Respond to inquiries and requests from staff and patients.
Maintain chart order, accuracy, and current data.
Stock units with office and medical supplies and prepare requisitions to maintain established inventories as required.
Fax and photocopy information as needed.
Deliver incoming and outgoing mail to units, distribute announcements, and post memos.
Obtain lab, x-ray, and consult reports as needed.
Identify and promptly report equipment or environmental problems for correction.