About The Position

The Unit Charge Nurse plans, coordinates, and directs daily operations for a clinical unit shift. The role supervises staff and facilitates communication with physicians and internal administrators to provide optimal patient- and family-centered care. As a recognized change agent and expert clinician, the Charge Nurse leads efforts to strengthen organizational systems and supports the department’s mission, vision, and values. The position requires sound clinical judgment, creative problem-solving, conflict negotiation, effective collaboration, and expert communication.

Requirements

  • Graduate of an accredited prelicensure Bachelor of Science in Nursing (BSN) program.
  • At least 1 year of recent post-graduation nursing experience.
  • Valid, unencumbered Registered Nursing license approved by the Georgia Board of Nursing.
  • BLS certification.
  • An active compact/multistate license (eNLC) is required within 60 days of hire if performing virtual care activities that may involve multistate practice.
  • Employees in the role before 11/09/2025 have until their next renewal date to achieve compact status.

Nice To Haves

  • MSN or DNP.
  • ACLS may be required for certain departments after hire.
  • Additional certifications may be required depending on department and specialty.

Responsibilities

  • Mentor Registered Nurses in the role and functions of Charge Nurse.
  • Lead and coordinate team behavior and foster leadership development among staff.
  • Guide less experienced staff on policies, scheduling, assignments, organizational skills, and daily operations.
  • Complete performance reviews with input from the Nurse Manager as appropriate.
  • Apply the Synergy model for care when making nurse-patient assignments.
  • Evaluate resource use and cost-containment activities.
  • Coordinate unit staffing to meet departmental needs.
  • Identify a managerial problem and initiate a test of change.
  • Participate in preparation for regulatory agency reviews.
  • Assist with administrative work, including budget planning, cost containment, staffing schedules, and communicating concerns to the Nurse Manager.
  • Evaluate the impact of policies on daily operations and support administrative decisions.
  • Facilitate daily operational issues with staff and ensure compliance with educational requirements through scheduling, planning, and support.
  • Model effective communication and foster open, candid communication.
  • Arbitrate conflicts between nursing staff and take appropriate action to address unacceptable communication or behavior.
  • Counsel employees on issues such as attendance and performance when appropriate.
  • Support and advocate for nurses and colleagues through supportive, non-judgmental behavior.
  • Address customer concerns and complaints, including appropriate follow-up with the Nurse Manager and risk management.
  • Respond to escalated patient issues, referring them to the Nurse Manager or Patient Advocate when they cannot be resolved, and monitor their resolution.
  • Challenge and shape unit and hospital systems to achieve the best possible outcomes.
  • Implement innovative approaches to meet patient and family needs and ensure staff have the resources and tools to provide care.
  • Identify, initiate, and collaborate on educational programs, including management and leadership-focused in-services.
  • Demonstrate and disseminate current evidence-based practice and question management practices in relation to research.
  • Complete employee conference, risk management, and unit management reports within required time frames.
  • Identify the need for revisions to operational forms and evaluate their effectiveness.
  • Ensure adherence to unit policies and procedures and stay informed about clinical trends through benchmarking and evidence-based practice.
  • Function as charge nurse and model effective delegation, helping colleagues delegate using the Synergy model for care.
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