Union Porter - 800 Sixth

Greystar•New York, NY

About The Position

The Union Porter ensures the physical aspects of the community are maintained and that standards are met for the grounds, amenities, and overall curb appeal. The role also provides support to service team members. Responsibilities include keeping common areas and amenities neat, removing trash and debris, assisting with apartment turns, completing minor routine service requests, distributing resident communications, and reporting hazards. The porter is expected to provide respectful customer service and follow property safety and risk-management policies.

Responsibilities

Inspect the community throughout the day and remove litter, debris, and pet droppings; keep common areas and amenities neat and free of litter.
Remove trash and remaining items from vacant apartments before the make-ready process, transfer trash to the dumpster or storage area as applicable, and clean and maintain storage areas.
Complete assigned minor and routine service requests as requested by the Service Supervisor and/or Community Manager, and assist the make-ready specialist in the turn process.
Change locks in accordance with property policy and ensure gates to pool areas work according to codes and safety standards.
Distribute notices and communications to residents as necessary.
Inform appropriate supervisors of observed hazards or potentially dangerous situations involving residents, team members, guests, and others.
Treat residents and others with respect, answer resident questions, and respond sensitively to complaints about maintenance services.
Attend and participate in routine property safety meetings, complete required OSHA and other safety-related training, and report accidents and incidents promptly and accurately.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits; low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service and additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs; compensation and benefits for union roles may vary due to collective bargaining agreements and/or local governing authority.