Casino Utility Porter (Union)

TheStratHotel

About The Position

The Casino Utility Porter, also described as an EVS Utility Porter, helps maintain the cleanliness, appearance, and safety of the casino and public areas. The role uses specialized cleaning equipment and established procedures to keep assigned areas clean, safe, and guest-ready while delivering courteous guest service and upholding company standards. The position requires handling biohazardous materials according to OSHA and company safety protocols, and complying with applicable gaming laws, internal controls, company policies and procedures, Title 31, and federal regulations when applicable. Other duties may be assigned or changed. The employee must be able to perform the essential functions with or without reasonable accommodation.

Requirements

At least 21 years of age.
Ability to communicate effectively in English, both verbally and in writing.
Obtain and maintain all work cards required by the company.
Verify eligibility to work in the United States.
Ability to follow instructions and complete tasks accurately in a fast-paced environment.
Strong communication skills and willingness to work as part of a team.
Commitment to fostering a respectful, inclusive, and safety-conscious work environment.
Frequently push or pull up to 70 pounds.
Frequently lift and/or carry up to 70 pounds at floor, knee, waist, and chest levels.
Frequently squat, kneel, reach, bend, and twist; frequently sit and work at a desk or computer; and frequently stand and walk.
Ability to communicate using in-person speech, radios, and telephone; hear, understand, and distinguish speech and/or other sounds in person; distinguish shades of color; and use tools or equipment requiring a high degree of dexterity.

Nice To Haves

One year of janitorial or porter experience in a casino or similar environment.
Knowledge of and experience using carpet cleaners, high-speed buffers, power washers, and marble polishers.
Familiarity with procedures for maintaining various hard surfaces, waxing, and using chemical cleaning agents.
High school diploma or equivalent.

Responsibilities

Provide timely, courteous guest service consistent with the company’s guest service culture.
Clean high and low surfaces, including signs, vents, and windows, using ladders or high lifts up to 25 feet.
Scrub, polish, disinfect, and wipe trash cans, sinks, toilets, urinals, furniture, fixtures, and other surfaces.
Clean and maintain the casino floor, including vacuuming, removing debris from gaming tables, and cleaning ashtrays and glassware.
Maintain and properly store cleaning equipment and report repair needs to management.
Use appropriate cleaning procedures and equipment to maintain hard floors and carpeting.
Handle and dispose of biohazardous materials in compliance with OSHA and company safety protocols.
Follow applicable gaming laws, company internal controls, policies and procedures, Title 31, and federal regulations when they apply to the position.
Provide outstanding, timely guest service to guests and fellow team members in accordance with company standards.
Perform other duties as assigned.