Underwriting Data Support Specialist I - Commercial Lines
About The Position
Western National Insurance Group is seeking an Underwriting Data Support Specialist I to complete data entry for new business, renewals, and endorsements. This hybrid/in-office position is not available as fully remote work. The role performs routine, clerical support and data-entry duties, maintains accurate records in designated systems, updates routine reports, and manually rates lines of coverage—including nonautomated and infrequent coverages—as needed. The specialist seeks information from defined sources, contributes recommendations to resolve moderately complex problems, and applies knowledge to address problems of limited scope and complexity. The role also involves frequent contact with internal departments and team members, customer-focused communication, and other projects and duties as assigned. Western National describes itself as “The Relationship Company®,” emphasizing friendly and helpful interactions, connectiveness, empowerment, and accountability. The company offers full-time employees a Total Rewards Package that includes insurance benefits, retirement matching, wellbeing resources, paid time off, tuition reimbursement, paid parental leave, and bonus opportunities. The position’s stated full hiring range is $20.00 per hour.
Requirements
- Good communication skills.
- Demonstrated eye for detail.
- Effective oral and written communication skills.
- High school diploma or equivalent.
Nice To Haves
- Ability to follow established processes and procedures.
- Time management skills and ability to meet deadlines.
- Customer service skills.
- Proficient use of various core systems, office and computer equipment, and software packages.
- Relationship-building skills.
Responsibilities
- Keep accurate and current records in designated systems that are accessible to others.
- Update routine reports and understand the information they contain.
- Perform duties that are routine and clerical in nature.
- Manually rate all lines of coverage, including nonautomated and infrequent coverages, as needed.
- Seek relevant information and answers to key questions from defined sources.
- Gather input and make recommendations to solve problems of moderate complexity.
- Apply knowledge to help solve problems of relatively limited scope and complexity.
- Follow customer experience standards by responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing customer expectations, using appropriate communication channels, and taking ownership of customer issues through resolution.
- Frequently contact other internal departments and team members.
- Perform special projects and other duties as assigned.
Benefits
- Medical insurance plan options
- Dental insurance
- Vision benefits
- Life insurance
- Disability insurance
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- 401(k) plan with 100% matching on the first 6% of employee contributions
- Wellbeing Program, including an onsite fitness studio
- Paid time off, including holidays, vacation, and volunteer time
- 100% company-paid tuition reimbursement for approved job-relevant coursework
- Access to The Institutes risk and insurance education
- Paid parental leave
- Bonus opportunities
- Flexible work environment with hybrid and remote work arrangements, subject to role, department, and company needs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
