Unarmed Security Site Supervisor (Philadelphia Regional Office)

St. Moritz Security Services•Philadelphia, PA

1d•Onsite

About The Position

St. Moritz Security Services, Inc. is hiring a full-time Unarmed Security Site Supervisor in Philadelphia, Pennsylvania. This is a driving position requiring prior security supervisor experience, a valid driver's license, a clean driving record, and the ability to pass criminal background and motor vehicle record checks. Reliable transportation is required. The role may involve local travel, but travel and relocation are not required. The posting identifies first shift and also states that the supervisor must be flexible to work weekends, holidays, all shifts, schedule changes, and overtime. The supervisor manages and supports security officers, oversees staffing and training, responds to escalated security matters and emergencies, and serves as a liaison among the client, field supervisors, management, and officers. The role includes maintaining operational procedures and records, preparing reports, and keeping uniforms, supplies, and vehicles checklists up to date. Candidates should have strong communication and organizational skills, customer-service ability, and the judgment to solve problems under pressure in accordance with site policies. Pay is $19 per hour.

Requirements

Prior security supervisor experience.
Valid driver's license and clean driving record.
Ability to pass criminal background and motor vehicle record checks.
Reliable transportation.
Strong communication and organizational skills.
Exceptional oral and written communication and interpersonal skills for dealing with the public.
Ability to complete neat, legible logs and reports.
Ability to work weekends, holidays, and all shifts, and flexibility to accommodate schedule changes and overtime.
High school diploma, GED, or equivalent.
Driver's license certification.

Nice To Haves

Basic knowledge of Microsoft Word and Excel.
Technical aptitude.

Responsibilities

Manage a team of security officers, including training, scheduling, support, and coaching and development.
Handle escalated security issues and emergency situations appropriately.
Communicate staffing needs.
Develop staff technical and professional skills through performance management, on-the-job training, counseling, discipline, and performance evaluations.
Meet all contractually scheduled hours while minimizing unbilled overtime.
Maintain the operational procedures manual and update it with client-specified information.
Maintain checklists for uniforms, supplies, and vehicles.
Use Microsoft Teams and client-specified apps.
Provide excellent customer service.
Analyze situations, solve problems, and make decisions under pressure in accordance with site policies.
Train security officers and other company personnel, and review post orders and assignments with subordinates.
Prepare, file, and submit required reports.
Act as a liaison between the client, field supervisors, management, and security officers.
Complete neat, legible logs and reports.
Walk and stand for extended periods.