Security Site Supervisor - Unarmed

Allied Universal•Cleveland, OH

About The Position

Allied Universal is hiring a full-time, unarmed Site Supervisor at $20.00 per hour. The role is responsible for the professional operation, administration, profitability, and quality assurance of uniformed security services at a client site. The Site Supervisor oversees security personnel and site operations, ensures contract compliance, responds to client requests, and provides direction to subordinates.

Requirements

  • High school diploma or equivalent.
  • Ability to pass any state-required training or other qualifications for licensing.
  • Ability to pass a state licensing test if driving a company-owned or client-provided vehicle.
  • At least one of the following: active-duty military, military reserves, or National Guard service; Auxiliary Police or Police Cadets service; at least one year of verifiable and successful supervisory experience in a security-related industry; or an associate degree or higher in any discipline.
  • At least 18 years of age, or older if required by the state; 21 years of age if armed.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Demonstrated ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills.
  • Problem-solving and active-listening skills.
  • Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
  • Ability to compile, sort, and interpret data; research, investigate, and compile information.
  • Ability to mediate conflict with tact and diplomacy.
  • Ability to write informatively, clearly, and accurately.
  • Teamwork and attention to detail.

Nice To Haves

  • Meets the basic qualifications for Custom Protection Officer.

Responsibilities

  • Oversee staffing, scheduling, and on-site training for Allied Universal personnel assigned to the site.
  • Ensure contract-required training and screening requirements for security personnel are met.
  • Keep overtime within minimal or preset requirements designated by Allied Universal.
  • Inspect security personnel and their job performance regularly during assigned shifts to ensure service quality and contract compliance.
  • Perform operational and related functions, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
  • Make recommendations for positive and negative personnel actions for direct reports.
  • Respond to client requests.
  • Make emergency notifications as required by site Post Orders.
  • Provide subordinates with direction and instruction regarding their duties.
  • Make disciplinary action and commendation decisions concerning security personnel.
  • Recommend productivity and cost-reduction measures to management.
  • Recommend physical security surveys and post orders.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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