Unarmed Security Officer - Full Time

Suncoast Hotel & Casino • Las Vegas, NV

4d

About The Position

The Unarmed Security Officer patrols and monitors all areas of the property, including exterior spaces, on foot, bicycle, or in a company vehicle. The role monitors alarm systems, surveillance cameras, access control systems, and other security equipment while providing professional guest service and responding to questions, complaints, conflicts, suspicious activity, and emergencies.

The officer responds to threats and aggressive behavior, using de-escalation and conflict-resolution techniques and, when necessary, self-defense and defensive tactics such as takedowns, handcuffing, restraining, or subduing an assailant. Duties also include serving as a first responder, administering first aid/CPR/AED and Narcan, preserving incident scenes, conducting evacuations, dispatching information by phone or radio, completing accurate incident reports, and performing gaming drops and transactions. The position requires recurring mandatory training and proficiency with assigned equipment and communication devices.

The work includes indoor and outdoor assignments in varying weather and may involve noisy, high-traffic, or crowded environments. Officers must remain calm and professional in stressful or emergency situations and use safe ergonomics when handling objects and carts.

Requirements

• At least 1 year of experience in security, customer service, or a related role.
• Strong communication, observation, and problem-solving skills.
• Ability to successfully complete the company Security Officer Academy.
• Proof of eligibility to work in the United States.
• Ability to operate vehicles, radios, and security equipment.
• Ability to lift and carry up to 30 pounds regularly and up to 50 pounds occasionally.
• Ability to push or pull carts or equipment weighing up to 200 pounds, or a rolling load requiring approximately 25–40 pounds of force depending on surface and incline.
• Ability to drag or assist an unconscious person in an emergency.
• Ability to stand and walk for prolonged periods, up to 5 or more hours per shift; run short distances; and climb multiple flights of stairs.
• Frequent bending, kneeling, crouching, crawling, reaching, and stooping.
• Normal color, distance, and peripheral vision; adequate hearing for alarms, radios, and communication; and clear verbal communication.
• Ability to safely operate company vehicles.
• Ability to type and accurately complete written and digital reports.
• Proficiency in defensive tactics, handcuffing, and de-escalation techniques.
• Ability to communicate and interact effectively with diverse individuals and groups, including customers, employees, law enforcement, and the public.
• Computer literacy to complete reports and access security systems.
• Ability to direct and participate in evacuation and emergency procedures, and restrain or subdue individuals when necessary.

Nice To Haves

• Previous security, law enforcement, or military background.
• Experience in resort, casino, or hospitality security environments.

Responsibilities

• Patrol and monitor property areas, including exterior areas, on foot, bicycle, or in a company vehicle.
• Monitor alarm systems, surveillance cameras, access control systems, and other security equipment.
• Provide excellent guest service and professionally respond to questions, complaints, and conflicts.
• Respond to physical threats, altercations, and aggressive behavior; use de-escalation and conflict-resolution techniques and, when necessary, defensive tactics.
• Act as a first responder during medical, fire, criminal, and natural-disaster emergencies.
• Perform gaming drops and transactions, including carrying and transporting drop boxes and chip carriers weighing approximately 3 to 50 pounds.
• Write detailed and accurate reports on accidents, property damage, theft, and unusual occurrences.
• Serve as dispatcher, relaying information, messages, and emergencies by phone or radio.
• Administer first aid, CPR/AED, and Narcan, and follow medical emergency protocols.
• Secure and preserve incident scenes, conduct evacuations, and summon emergency responders when appropriate.
• Attend and successfully pass recurring mandatory training, including legal, defensive tactics, CPR/AED, and drills.
• Maintain proficiency with assigned equipment and communication devices.
• Observe, report, and take appropriate action on suspicious or criminal activity.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed