Unarmed Security officer- Multiple shifts

OPS Security Group•Philadelphia, PA

5d•Onsite

About The Position

OPS Security Group is seeking reliable and professional uniformed security officers for general store security at a retail location in South Philadelphia. Officers will support Loss Prevention Officers and help maintain a safe environment for customers and employees. The role requires strong communication skills and the ability to handle conflicts calmly and professionally. It is full-time at 40 hours per week, with two shift options: Wednesday–Thursday, 2:30 PM–10:30 PM, and Friday–Sunday, 6:30 AM–2:30 PM; or Monday–Friday, 1:00 PM–9:00 PM. The pay rate is $20.00 per hour. Employment is at will. Offers are contingent on required background screenings, including federal and state criminal history checks, local criminal record checks, and a Child Abuse History Clearance. Screenings occur after a conditional offer and as permitted by law; a criminal record does not automatically disqualify a candidate.

Requirements

High school diploma or GED equivalent.
Two years of face-to-face customer service experience.
Two to five years of security experience.
Basic computer skills, including email and Microsoft Office.
Excellent written and oral communication skills.
Proficient time-management skills.
Reliable transportation.
Excellent de-escalation skills.
Proactive problem-solving skills.
Must be able to obtain the state-required security officer license.
Ability to obtain OCAT, PATH, and PPBT certifications.
Must pass a comprehensive background investigation, urinalysis screening, and OPS training requirements.
Ability to work under stress or pressure, lift 25 pounds, and wear a uniform.
Reliable, punctual, and able to work assigned shifts.

Nice To Haves

Previous security or retail security experience.
PA ACT 235 certification.
Security gear.

Responsibilities

Deliver high-end customer service.
Respond to emergencies.
Deter and prevent crime.
Perform ingress and egress control procedures.
Investigate incidents.
Complete daily logs and incident reports.
Conduct regular walking or vehicle patrols.
Build and maintain professional rapport with clients, guests, and co-workers.
De-escalate conflicts and handle challenging situations using conflict-resolution skills.
Detain suspects.
Monitor CCTV cameras.
Maintain a visible and professional security presence throughout the store.
Support Loss Prevention Officers with daily security operations.
Monitor store activity and identify potential security concerns.
Assist in maintaining a safe environment for customers and employees.
Report incidents and suspicious activities to management.
Perform other related duties as assigned.