Unarmed Security officer- Multiple shifts
About The Position
OPS Security Group is seeking reliable, professional Uniformed Security Officers to provide general store security and support Loss Prevention Officers at a retail location in South Philadelphia, Pennsylvania. Officers will deliver customer service, help maintain a safe environment for customers and employees, monitor store activity, and respond to incidents and emergencies. The role requires calm, professional conflict management, effective communication, and the ability to work assigned shifts. This is a full-time position scheduled for 40 hours per week, with a pay rate of $20.00 per hour. Employment is at will. Offers are contingent on successful completion of required background screenings, including federal and state criminal history checks, local criminal record checks, and a Child Abuse History Clearance. Screenings are conducted after a conditional offer and in accordance with applicable law. A criminal record does not automatically disqualify a candidate; results are individually reviewed.
Requirements
- High school diploma or GED equivalent.
- Two years of face-to-face customer service experience.
- 2–5 years of security experience.
- Basic computer skills, including email and Microsoft Office.
- Excellent written and oral communication skills.
- Proficient time-management skills.
- Reliable transportation.
- Excellent de-escalation skills and proactive problem-solving skills.
- Must be able to obtain the state-required security officer license.
- Ability to obtain OCAT, PATH, and PPBT certifications.
- Must pass a comprehensive background investigation, urinalysis screening, and OPS training requirements.
- Ability to remain calm and professional in challenging situations, and to work assigned shifts.
- Ability to work under stress or pressure, lift 25 pounds, and wear a uniform.
Nice To Haves
- Previous security or retail security experience preferred.
- PA ACT 235 certification preferred but not required.
- Security gear preferred but not required.
Responsibilities
- Deliver high-end customer service.
- Respond to emergencies.
- Deter and prevent crime.
- Perform ingress and egress control procedures.
- Investigate incidents.
- Complete daily logs and incident reports.
- Conduct regular walking or vehicle patrols.
- Build and maintain professional rapport with clients, guests, and co-workers.
- De-escalate conflicts and detain suspects.
- Monitor CCTV cameras.
- Maintain a visible and professional security presence throughout the store.
- Support Loss Prevention Officers with daily security operations.
- Monitor store activity and identify potential security concerns.
- Assist in maintaining a safe environment for customers and employees.
- Report incidents and suspicious activities to management.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
