Unarmed Security Officer

GardaWorld•Lake Charles, LA
•Onsite

About The Position

GardaWorld Security Services is hiring a Concierge Security Officer for Prien Lake Mall in Lake Charles, Louisiana. The role focuses on customer service and building connections with visitors in a public-facing security setting. The officer welcomes and guides visitors, verifies identities, controls access, patrols the site, and helps protect people and property. The position also involves responding to incidents, providing first aid, coordinating with emergency teams, answering questions, inspecting security equipment, and documenting incidents and security concerns. Two schedules are listed: Thursday–Friday, 7 a.m.–3 p.m., Saturday, 1 p.m.–9 p.m., and Sunday, 2 p.m.–7 p.m. (29 hours per week); or Thursday–Saturday, 2 p.m.–10 p.m., and Sunday–Monday, 10 p.m.–7 a.m. (40 hours per week). The hourly wage is $14.00. A uniform is provided at no cost. Employment is contingent on successfully completing a background check and drug screening after an offer is extended.

Requirements

  • Be authorized to work in the United States.
  • Provide documentation of a high school diploma or GED.
  • Pass an extensive screening process.
  • Have exceptional customer service skills.
  • Be proficient in basic phone and computer skills.
  • Have a state license if required.

Nice To Haves

  • Security, military, or law enforcement experience.

Responsibilities

  • Welcome visitors, verify their identities, and guide them.
  • Manage access control.
  • Conduct regular patrols to identify potential risks.
  • Inspect security equipment and report maintenance needs.
  • Respond to incidents, provide first aid, and coordinate with emergency teams.
  • Answer questions in person or by phone.
  • Write incident reports and communicate security concerns.
  • Ensure the safety and protection of individuals and property.

Benefits

  • Medical, dental, and vision insurance plans.
  • 401(k) retirement savings plan with employer matching contributions.
  • Paid time off (PTO).
  • Paid holidays.
  • Disability coverage.
  • Life insurance options.
  • Career growth opportunities.
  • Uniform provided at no cost.
  • DailyPay is available to GardaWorld employees.
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