Unarmed Security Guard, Patrol

Windwalker • Springfield, MA

1d • Onsite

About The Position

Windwalker Group is hiring unarmed security guards for its patrol team in the Springfield, Massachusetts area. The operation runs 24 hours a day, seven days a week, and both full-time and part-time officers are being hired. Pay is $20 per hour. An active, clean driver's license is required for consideration.

Guards provide security services that may include routine and proactive foot and mobile patrols of assigned properties; monitoring buildings, grounds, and surrounding areas; maintaining a visible, professional presence; responding to incidents and requests for assistance; enforcing security and access-control procedures; documenting and reporting observations and incidents; and coordinating with law enforcement and campus-affiliated public safety partners.

Requirements

• High school diploma or GED.
• Active, clean driver's license.
• At least 18 years old.
• Ability to pass a background check.
• Ability to react quickly to a changing environment.
• Advanced ability to respond to security breaches and threats.
• Comfort with kneeling, carrying, bending, walking, and standing for extended periods.
• Ability to inform personnel and visitors about security procedures.
• Excellent interpersonal, written, and communication skills.
• Ability to be flexible and perform a variety of security duties.

Nice To Haves

• At least two years of experience in a similar role.
• Knowledge of security systems and surveillance equipment.
• CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III certifications.
• Associate degree or higher in criminal justice-related studies.
• Experience documenting observations and with customer service and security procedures.
• Previous concierge experience.

Responsibilities

• Conduct routine and proactive foot and mobile patrols throughout assigned properties.
• Monitor buildings, grounds, and surrounding areas for suspicious activity, security vulnerabilities, and potential safety concerns.
• Maintain a visible and professional security presence while engaging with students, faculty, staff, visitors, and community members.
• Respond promptly and appropriately to security incidents, emergencies, disturbances, and requests for assistance.
• Enforce security protocols, access-control procedures, and property regulations with professionalism and sound judgment.
• Identify, document, and report suspicious activity, safety hazards, property damage, and policy violations through accurate and timely incident reports.
• Communicate and coordinate with local, state, and federal law enforcement agencies, including campus-affiliated public safety partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED