About The Position

Prospect Airport Services is seeking an Unaccompanied Minor Agent to provide escort and special services for unaccompanied minors on inbound and outbound flights, as directed by the client. The role is based in Phoenix, Arizona, and is listed as full-time on the P.M. shift. The agent also provides passengers with general information and directions and must ensure minors remain supervised and are released only to the authorized gate agent or client representative. The position requires following FAA, airline, company, safety, and operational requirements; maintaining and checking required documentation and identification; and promptly reporting safety or security incidents and hazards. Work may involve rotating shifts, nights, weekends, holidays, and overtime, as well as outdoor weather conditions, including severe seasonal elements.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Proficient in English.
  • Must be able to work rotating shifts and hours, nights, weekends, holidays, and overtime.
  • Must be able and willing to work outdoors in conditions that may include severe seasonal weather.
  • Must frequently lift and move up to 70 pounds; constantly push and pull up to 70 pounds; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.

Responsibilities

  • Provide escort and special services for unaccompanied minors as requested.
  • Provide general information and directions to passengers.
  • Meet inbound and outbound flights as requested.
  • Remain aware of the unaccompanied minor’s departure time.
  • Never leave an unaccompanied minor unattended or out of sight.
  • Release the unaccompanied minor to a gate agent or client representative.
  • Ensure the unaccompanied minor’s documentation is in order.
  • Check the identification of the person claiming to be the party listed on the minor’s paperwork.
  • Complete appropriate documentation.
  • Be familiar with FAA, airline, and company regulations.
  • Follow safety requirements, including using only equipment for which trained, reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training.
  • Complete work safely and securely in accordance with company safety and operational standards.
  • Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the expected skill and experience capabilities.

Benefits

  • Competitive pay with daily access to earned wages.
  • Medical, dental, and vision insurance for full-time employees working 30 hours per week; benefits begin in the month following 60 days of service.
  • Voluntary AFLAC coverages, including short-term disability, accident, critical illness, and hospital indemnity.
  • Employee discounts and perks, including Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
  • Paid time off under a location-specific leave policy.
  • ID90 travel discounts on hotels, car rentals, cruises, and more.
  • Discounted cars and hotels through Concur.
  • Tuition discount with Purdue Global.
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