UKG Organizational Change Manager

ZipStaff•Chapel Hill, NC

1d•Remote

About The Position

ZipStaff is seeking an experienced Organizational Change Management (OCM) Lead to develop and execute a holistic approach to organizational change related to a new UKG platform implementation for a major academic health system. The role assesses organizational readiness, builds the OCM strategy and plan, designs and oversees stakeholder engagement, creates communication plans and deliverables, develops a role-based training curriculum and program, and oversees transition readiness to support effective technology adoption and proficiency with related tools, processes, and procedures. The OCM Lead champions the project across campus stakeholder groups. The position is remote and supports a client based on the West Coast, with openness to working in the Pacific time zone. Employment is a W2 contract through ZipStaff; C2C and 1099 arrangements are not accepted.

Requirements

7+ years of experience leading Organizational Change Management for large-scale technology or platform implementations.
Demonstrated ability to build and execute OCM strategies, communication plans, role-based training curricula, and transition readiness plans.
Experience assessing organizational readiness, managing resistance, and driving adoption across diverse stakeholder groups.
Strong facilitation, stakeholder engagement, and strategic thought-partnership skills.
Ability to work fully remote.

Nice To Haves

Prosci or another structured OCM methodology; Prosci is strongly preferred.
Prior experience supporting UKG or similar HCM/workforce platform implementations.
Background in healthcare, academic health systems, or large campus environments.
Experience working with Enterprise Program Management Offices (ePMO) and governance committees.
Hands-on development of training programs and communication deliverables for technology transitions.
California preferred.

Responsibilities

Apply a structured methodology, such as Prosci, to organizational change management and lead change management activities.
Lead and oversee communication strategy, training, and transition readiness workstreams, ensuring alignment with project goals and timeline.
Identify and assess change impacts and develop strategies to promote readiness and adoption.
Evaluate organizational readiness through roadshows, town halls, assessments, surveys, and department meetings; identify risks and manage resistance.
Identify and engage project stakeholder groups and support their change management and training needs.
Measure and track campus implementation readiness and escalate risk areas to the Enterprise Program Management Office (ePMO) and governance committees.
Support process improvement efforts within the OCM team and across the project team.
Serve as a strategic thought-partner to the project leadership team.