UKG Advanced Scheduling Lead Platform Engineer

Cox Enterprises • Atlanta, GA

4d • $122,600 - $204,400 • Hybrid

About The Position

The UKG Advanced Scheduling Lead Platform Engineer is an application expert and business process designer for Advanced Scheduling and Analytics at Cox Automotive. The role works with business stakeholders to define future-state application processes and configure the platform to support enterprise needs. As part of a cross-functional scrum team, the engineer designs, configures, enhances, and manages UKG Pro Workforce Management, collaborating with product owners, application staff, and quality assurance engineers.

The role supports functional, integration, and user acceptance testing, along with release planning and execution. It may also include delivering product demonstrations and helping create training materials as a subject matter expert. The engineer serves as an expert in UKG Pro WFM Advanced Scheduling and Analytics, including forecasting, scheduling, and analytics, and proactively analyzes current processes to recommend improvements and future-state solutions.

This position is a hybrid day-shift role with no travel. Compensation includes a base salary range of $122,600 to $204,400, with possible additional incentive compensation. Employment is contingent on passing a pre-employment drug test; marijuana is not currently included in Cox Automotive’s pre-employment drug testing for this role.

Requirements

• Bachelor’s degree and 6 years of experience in a related field, or an alternative combination: master’s degree and 4 years of experience, Ph.D. and 1 year of experience, or 18 years of related experience.
• Working understanding of UKG Workforce Management Pro Scheduling, Time, and Pay (formerly UKG Dimensions).
• Experience working with engineering teams to deliver product capabilities.
• Experience designing, configuring, and supporting UKG Workforce Management Pro or similar advanced scheduling tools such as NICE or Aspect.
• Ability to work collaboratively with product, operations management, HR, and IT teams.
• Ability to define, design, configure, test, and complete work to meet established objectives.
• Proven ability to proactively engage with the business, stakeholders, and peers.
• Ability to understand and articulate internal and external customer needs.
• Ability to solve complex problems and proactively identify innovative solutions.
• Ability to act as a change agent and remove roadblocks.
• Curiosity and willingness to learn and expand knowledge.
• Experience working in a collaborative, cross-functional team environment.
• Effective verbal, written, and presentation skills, including the ability to communicate across business and technology groups.
• Self-directed with the ability to organize and prioritize.

Responsibilities

• Provide thought leadership and recommend design solutions to improve processes, tools, and services using product knowledge, practical experience, and best practices.
• Provide advanced-level knowledge of the UKG Pro Workforce Management Advanced Scheduler Module.
• Own future-state processes and application configuration.
• Own technology delivery and drive continuous improvement within Workforce Management.
• Facilitate complex working sessions tailored to business needs.
• Analyze data and present findings compellingly.
• Advise stakeholders and partners on future-state designs that improve enterprise efficiency.
• Support business stakeholders in solution-design sessions for advanced scheduling solutions.
• Translate business requests into features and user stories with a cross-functional team, and help define functional, integration, and user acceptance test cases.
• Maintain subject matter expertise in application features, capabilities, and business rules.
• Provide ongoing support, monitoring, and maintenance of deployed products.
• Work with the vendor and production support team to resolve production issues.
• Participate in work intake meetings and design, delivery, scrum, sprint planning, retrospective, and release planning ceremonies.
• Partner with Product and Business Stakeholders to understand product strategy and develop ideas that enable success.
• Apply scheduling experience in multiple-skill and multichannel environments.

Benefits

• Flexible paid vacation, subject to duties and company needs.
• Seven paid holidays.
• Up to 160 hours of paid wellness time annually for the employee or family members.
• Bereavement leave.
• Time off to vote.
• Jury duty leave.
• Volunteer time off.
• Military leave.
• Parental leave.
• Potential health care insurance, including medical, dental, and vision.
• Potential 401(k) retirement planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior