UI/UX Specialist (Journeyman)

DecisionPoint | Cortek•Chicago, IL

13d•Remote

About The Position

DecisionPoint seeks a UI/UX Specialist to research user needs and design accessible, intuitive web experiences for the USMEPCOM ENLIST program. The role works with Government mission owners, users, requirements analysts, developers, testers, trainers, and other technical stakeholders to translate complex accession-processing workflows into usable digital experiences. The specialist develops user flows, wireframes, prototypes, interface designs, and reusable UI patterns; helps implement web interfaces; establishes usability and accessibility acceptance criteria; supports user validation; and improves the program’s user collaboration platform. The position is remote, with Chicago-area candidates preferred. Applicants acknowledge and consent to having their resume included in an active competitive government contract bid.

Requirements

Active Secret clearance or higher.
A bachelor’s degree in human-computer interaction, design, computer science, or a related field, or an equivalent permitted by the applicable labor category.
At least six years of relevant professional experience.
Experience planning or conducting user research and translating findings into actionable design recommendations.
Experience designing and helping implement web user interfaces.
Experience evaluating web interfaces for accessibility.
Experience developing user flows, wireframes, mockups, prototypes, or reusable interface patterns.
Ability to translate complex mission workflows and business requirements into intuitive user experiences.
Ability to define and evaluate usability and accessibility acceptance criteria.
Ability to support user-validation activities and incorporate stakeholder feedback into design improvements.
Ability to collaborate effectively with users, requirements analysts, developers, testers, trainers, and Government stakeholders.
Strong visual communication, analytical, problem-solving, facilitation, and technical documentation skills.

Nice To Haves

An accessibility certification, such as IAAP CPACC, WAS, CPWA, or an equivalent credential.
Experience supporting federal or Department of Defense software-development or modernization programs.
Experience designing interfaces for regulated, rules-driven, data-intensive, or mission-critical workflows.
Experience applying Section 508 requirements and Web Content Accessibility Guidelines, including WCAG 2.1 or WCAG 2.2.
Experience testing with screen readers and other assistive technologies.
Experience with accessibility evaluation tools such as axe, Accessibility Insights, WAVE, Lighthouse, or comparable solutions.
Experience with design and prototyping tools such as Figma, Adobe XD, Sketch, Axure, or comparable platforms.
Experience developing and governing design systems, reusable components, and interface-pattern libraries.
Knowledge of HTML, CSS, JavaScript, responsive design, and modern front-end frameworks.
Familiarity with Jira, Azure DevOps, Confluence, SharePoint, or comparable Agile and collaboration platforms.
Experience supporting usability testing, user acceptance testing, Agile delivery, and DevSecOps environments.
A portfolio demonstrating user research, interaction design, prototyping, accessible design, and implemented web interfaces.

Responsibilities

Plan and conduct user research with mission owners, operational users, and other program stakeholders.
Analyze user needs, business processes, pain points, accessibility considerations, and mission workflows.
Translate research findings and functional requirements into user flows, journey maps, wireframes, mockups, and interactive prototypes.
Design intuitive and accessible interfaces for complex accession-processing and mission-support workflows.
Develop and maintain reusable UI components, interaction patterns, style guidance, and design-system documentation.
Collaborate with requirements analysts to incorporate usability and accessibility considerations into user stories and acceptance criteria.
Work with software developers to translate approved designs into functional web interfaces.
Assist with front-end implementation and provide design guidance throughout development.
Review implemented interfaces for visual accuracy, usability, responsiveness, consistency, and accessibility.
Define testable usability and accessibility acceptance criteria for new capabilities and interface changes.
Conduct accessibility evaluations using manual reviews, automated testing tools, keyboard testing, and assistive-technology testing as appropriate.
Support compliance with applicable Section 508 requirements and Government-approved accessibility standards.
Plan and facilitate usability testing, prototype reviews, sprint demonstrations, and user-validation sessions.
Document user feedback, identify recurring usability concerns, and recommend prioritized improvements.
Support user acceptance testing and verify that delivered interfaces meet approved requirements and acceptance criteria.
Collaborate with development and testing teams to identify, document, prioritize, and resolve usability and accessibility defects.
Improve the usability, accessibility, navigation, and organization of the user collaboration platform.
Support responsive design across approved desktop, laptop, tablet, and mobile environments, as applicable.
Contribute interface guidance and visual content to user guides, job aids, release notes, and training materials.
Maintain design files, research findings, accessibility results, prototypes, and supporting documentation in approved repositories.
Participate in Agile planning, backlog refinement, sprint reviews, demonstrations, retrospectives, and release-readiness activities.
Promote user-centered design, inclusive design, and continuous improvement throughout the software-development lifecycle.