Trade Compliance and Quality Assurance Superv

Dimerco Express Corp•El Segundo, CA

4d•$75,000 - $80,000•Onsite

About The Position

The U.S. Trade Compliance & Quality Assurance Supervisor supports the development of Dimerco’s U.S. Trade Compliance capabilities, maintains quality assurance programs such as CTPAT and ISO, and works with Dimerco Customs Brokerage (DCB) to improve service quality. The role identifies and develops Customs Brokerage and Trade Compliance business opportunities with existing and prospective customers, provides practical customs and trade compliance guidance, and supports customer solutions and business growth. The position works with Dimerco stations, Sales, customers, DCB, and Operations on compliance reviews, regulatory updates, training, operational quality, and corrective actions. It also supports customer relationships through quarterly reviews, workshops, and advisory services, and participates in customer meetings as Dimerco’s U.S. Customs and Trade Compliance specialist.

Requirements

Minimum of 3–5 years of experience in U.S. customs brokerage, trade compliance, or international freight forwarding.
Strong knowledge of U.S. customs regulations, HTS classification, valuation, country of origin, duties, tariffs, and import/export compliance requirements.
Familiarity with CTPAT, ISO, and applicable quality assurance standards.
Experience supporting customs brokerage operations, compliance reviews, and process improvements.
Strong communication, analytical, organizational, and problem-solving skills.
Ability to work independently and collaborate with Sales, Operations, and customers.
Proficiency in Microsoft Office applications.

Responsibilities

Identify and develop Customs Brokerage and Trade Compliance business opportunities with existing and prospective customers.
Work with Dimerco stations, Sales, and customers to identify compliance needs, develop solutions, and support business growth.
Build customer relationships through quarterly compliance reviews, workshops, and advisory support.
Participate in customer meetings as Dimerco’s U.S. Customs and Trade Compliance specialist.
Identify potential duty and cost-saving opportunities and support proposals, solution development, and pricing models.
Support customers, DCB, and Operations on U.S. trade compliance matters, including HTS classification, valuation, country of origin, duties, tariffs, export controls, sanctions, CTPAT, and ISO.
Monitor regulatory changes and provide practical guidance to customers and internal teams.
Support pre-shipment compliance reviews and escalate complex or higher-risk compliance matters when necessary.
Work with DCB to identify operational issues, determine root causes, and implement corrective and preventive actions.
Support DCB communications and provide management with updates on brokerage quality and performance.
Develop trade compliance training and guidance for Operations, Sales, and other relevant departments.
Share regulatory updates and best practices to strengthen Dimerco’s internal Trade Compliance knowledge and capabilities.
Perform other related duties as assigned by management.