Tutoring Center Manager

Think Academy • Redwood City, CA

1d • Onsite

About The Position

Think Zone is hiring a people-focused Tutoring Center Manager to lead its Redwood City Learning Center. The manager oversees daily center operations, leads and supports tutors, builds relationships with students and families, and helps grow the center’s enrollment and local community. The role offers hands-on experience in people management, operations, customer experience, enrollment, and community outreach, with training and support from experienced managers and headquarters teams. Strong performers may advance to Regional Manager and Regional Director roles.

This is a full-time, in-person position in Redwood City, California, across 48 working weeks per year. The listed schedule is Tuesday and Thursday from 2:00 p.m. to 8:00 p.m., Wednesday and Friday from 2:00 p.m. to 7:00 p.m., and Saturday from 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 6:30 p.m. The requirements section describes availability as Tuesday–Friday 2:00–7:30 p.m. and Saturday 8:00 a.m.–5:00 p.m. Four scheduled weeks off each year—July 4th week, Thanksgiving week, Christmas week, and New Year’s week—are unpaid.

Compensation is $30 per hour, plus student-enrollment commission and performance bonus opportunities. Benefits include health insurance, paid sick leave, and a 401(k) retirement plan with company match, as well as training, ongoing management support, regular feedback, and professional development.

Requirements

• Bachelor’s degree.
• Experience working with students in education, tutoring, teaching, or a similar setting.
• Strong spoken and written English and confidence communicating with parents, students, and tutors.
• Comfort with K–8 math and ability to explain it to children.
• Willingness to develop sales skills, talk with families about programs, and work toward enrollment goals.
• Availability for the stated schedule and ability to work in person in Redwood City.
• Legally authorized to work in the United States.

Nice To Haves

• Experience in customer success, hospitality, retail, sales, or team leadership.
• Strong organization and ability to manage several priorities.
• Initiative and desire to take ownership of a center and its results.
• Prior management experience is not required; training is provided for someone eager to grow into leadership.

Responsibilities

• Oversee daily center operations, including scheduling, classrooms, and learning resources.
• Onboard, schedule, and support a team of tutors.
• Keep the center organized, welcoming, and running smoothly.
• Partner with other Center Managers and headquarters teams for support.
• Build trusting relationships with students and parents.
• Help families understand their child’s learning progress.
• Create a positive family experience from the first visit through long-term enrollment.
• Work with tutors and families to support student success.
• Introduce Think Zone programs to prospective families and support trial classes.
• Drive enrollment, retention, and referral initiatives.
• Build relationships with local schools and community organizations.
• Participate in local events and community outreach.
• Work toward center growth goals.

Benefits

• Health insurance
• Paid sick leave
• 401(k) retirement plan with company match
• Training and ongoing management support
• Regular feedback and professional development
• Commission based on student enrollment
• Performance bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager