Academic Tutoring and Coaching Manager

Clovis Community College•Clovis, NM

2d•Onsite

About The Position

Under indirect supervision, the Academic Tutoring and Coaching Manager coordinates and manages student support systems involving tutoring and academic coaching. As the Tutoring Manager, the Academic Tutoring and Coaching Manager is responsible for coordinating, staffing, and supervising the Tutoring Center and the Writing Center. The Academic Tutoring and Coaching Manager is responsible for coordinating the academic coaching program including identifying coaches, pairing them with students and tracking students coached including numbers of sessions.

Requirements

High School Diploma or GED required.
Experience working with tutoring, retention and/or advising campus roles.
Experience with at-risk or diverse socioeconomic populations.
Communication skills
Basic computer skills

Nice To Haves

Bachelor’s Degree in Education or Business and three years of experience in instruction or education administration or the equivalent year for year combination of education and experience is preferred.

Responsibilities

Identify, recruit, train, and supervise subject-matter appropriate tutors and academic coaches.
Coordinate with the Division Chair of STEM to staff the STEM-PLACE with math and science tutors.
Coordinate the delivery of coaching and tutoring service to CCC students seeking support, ensuring effective cooperation and collaboration between the tutoring and coaching programs, CCC faculty, and other campus departments.
Manage and maintain various tutoring reports including monthly budget reports, time and progress reports, tutoring utilization reports, student satisfaction and success reports, and training reports.
Coordinate the campus academic coaching/mentoring program for students.
Assist in the identification of students for participation in the coaching program cohorts.
Co-develop and pilot tutor and academic coaching training activities , including training for faculty holding office hours in the Tutoring Center.
Responsible for collecting and reporting appropriate data related to academic coaching.
Track student contacts through Starfish system and create reports monthly as well as when requested.
Respond to and appropriately address Starfish Flags/Referrals for the Tutoring Center.
Collaborate with the full-time Academic Coach to host workshops related to student success.