Turndown Attendant

The Jefferson Hotel • Richmond, VA

3d • $15 - $17 • Onsite

About The Position

The Jefferson Hotel is seeking a dedicated, detail-oriented Turndown Attendant to join its Housekeeping team in Richmond, Virginia. This part-time role helps create a welcoming, restful evening experience by preparing guest rooms for the night and responding professionally to guest requests. The scheduled hours are 5 PM–9 PM Sunday through Thursday and 5 PM–10 PM Friday and Saturday. Flexibility is required to work any night of the week, including weekends and holidays. Training takes place during daytime hours, and the role may require working any shift between 7:00 AM and 11:00 PM for training or business needs.

The role requires attention to cleanliness and presentation, a courteous guest-focused manner, and the ability to work independently while adapting to guest requests and changing priorities. Prior housekeeping or hotel experience is preferred but not required; training will be provided. The position involves standing, walking, and performing light physical tasks throughout the shift.

Requirements

• Strong attention to detail and pride in maintaining high service standards.
• Clear communication skills and a polished, guest-focused presence.
• Ability to stand, walk, and perform light physical tasks for the duration of the shift.
• Reliability, punctuality, and ability to work independently.
• Availability to work evenings any day of the week, including weekends and holidays.
• Flexibility to work daytime training shifts and any shift between 7:00 AM and 11:00 PM as needed for training or business needs.

Nice To Haves

• Prior housekeeping or hotel experience.

Responsibilities

• Prepare guest rooms for evening occupancy by turning down bed linens, folding back duvets and sheets, and fluffing pillows.
• Place turndown amenities, such as chocolates or breakfast menus, in guest rooms according to hotel standards.
• Make beds and refresh linens as needed, ensuring bedding meets cleanliness and presentation expectations.
• Perform light cleaning and tidying, including emptying trash, removing room service trays, and dusting surfaces.
• Replenish towels, linens, and guest room amenities upon request.
• Close drapes, adjust lighting, and create a calm, welcoming evening ambiance.
• Retrieve and deliver guest-requested items promptly and professionally.
• Maintain confidentiality, professionalism, and respect for guest privacy.

Benefits

• Supportive and professional housekeeping team.
• Respectful workplace.
• Opportunities to grow within the hotel.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed