Turndown Attendant

HSH • Chicago, IL

3d

About The Position

The Peninsula Chicago is seeking a Turndown Attendant to join its Rooms division team. The attendant is responsible for assigned guest-room floor cleaning and for replenishing supplies, amenities, and linens according to specifications and trained guidelines. The role involves maintaining professionalism, identifying incomplete work through room walkthroughs, completing floor checks at assigned times, and keeping supplies clean and accounted for. The attendant must report maintenance issues and lost-and-found items through the designated procedures.

Requirements

• Good understanding of housekeeping-related equipment and supplies.
• Able to lift and move up to 30 lbs.
• Able to work flexible hours.
• Able to work under pressure.
• Able to follow proper job-related guidance.
• Must have work authorization in the United States.

Responsibilities

• Clean assigned guest-room floors and replenish supplies, amenities, and linens according to specifications and trained guidelines.
• Maintain professionalism at all times.
• Report maintenance issues to the designated person and contact.
• Report lost-and-found items as trained.
• Identify incomplete tasks by conducting a complete walkthrough of the room.
• Complete floor checks at assigned times.
• Ensure supplies are clean.
• Account for assigned supplies, keys, and hub, and return them.

Benefits

• 10 vacation days per year.
• 9 paid holiday days per year.
• 5 Chicago Paid Sick Leave days per year.
• 5 Chicago Paid Leave days per year.
• Complimentary employee meals.
• Discounted parking.
• Discounted and complimentary room nights at The Peninsula Hotels.
• 50% restaurant discount.
• 50% discount on spa services.
• 25% discount on spa retail.
• 80% company-paid medical, dental, and vision coverage.
• Complimentary life insurance.
• Complimentary long-term disability.
• Retirement plan with 5% company match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed