Turndown Attendant - Part Time

Kiawah Resort•Kiawah Island, SC

5d•Onsite

About The Position

The Turndown Attendant is responsible for delivering an exceptional guest experience by keeping guest rooms clean and well-maintained. The role includes daily room service, evening turndown service, and preparing rooms for new arrivals in accordance with Forbes Five-Star and AAA Five-Diamond standards. This position requires working on site and may involve independent work as well as collaboration with the Housekeeping team.

Requirements

High school graduate or equivalent preferred.
One year of previous experience preferred.
Ability to work both independently and in a team environment.
Good to excellent verbal and written communication skills in English.
Ability to perform basic mathematical calculations.
Ability to perform tasks with attention to detail, speed, accuracy, and follow-through.
Ability to lift at least 50 pounds across short-to-medium distances.
Ability to stand for the entire shift while reaching, bending, and stooping.
Ability to reach, bend, lift, and carry furniture and equipment.
Must be able to work on site.

Nice To Haves

High school graduation or equivalent.
One year of previous experience.

Responsibilities

Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, and cleaning kitchen areas and items such as refrigerators, coffee makers, cups, glasses, and silverware.
Notify a supervisor when room servicing is complete so rooms can be sold or occupied.
Monitor and control supplies and amenities and minimize waste in housekeeping areas.
Report, turn in, and log lost-and-found items according to established procedures.
Replenish supplies and equipment as needed during the shift.
Immediately report faulty equipment, linen shortages, maintenance needs, safety hazards, and other problems to the supervisor on duty.
Restock work areas for the next shift as assigned.
Communicate comfortably with guests and Housekeeping staff to efficiently service guest rooms.
Uphold the resort’s core values and policies and procedures.
Perform other duties as assigned.

Benefits

Exclusive discounts at the Hotel & Villas, five golf courses, spa, restaurants, recreation facilities, and retail shops.
Employee meal program.
Employee trainings and appreciation events throughout the year.
Recognition awards and incentive events.
Peer-to-peer recognition.
Leadership and career development.
Bi-annual wellness fair.
Free parking.
Medical, dental, vision, short-term and long-term disability insurance, life insurance, and vacation pay for full-time employees after 60 days of employment.
401(k) available after 30 days of employment.