Housekeeping Turndown Attendant | Part-Time
About The Position
The Turndown Attendant creates a restful space for guests returning at the end of the day, using thoughtful attention to detail to make them feel welcomed and cherished. The role involves tidying occupied guestrooms, preparing beds for turndown, replenishing amenities, cleaning bathrooms when required, and maintaining accurate room-status information. Attendants also maintain supplies and equipment, keep linen and supply areas clean and organized, and provide personalized, timely service in the spirit of aloha. The position is part-time and permanent, with schedules that vary to meet hotel business needs, including weekends and holidays. The role requires authorization to work in the United States; work visa sponsorship is not offered.
Requirements
- Warm and caring personality.
- Ability to work cohesively as part of a team with minimum supervision.
- Ability to anticipate and focus attention on guest needs while being professional and welcoming.
- Manual dexterity to perform essential functions and operate housekeeping devices and other cleaning equipment as needed.
- Authorization to work in the United States as defined by IRCA; work visa sponsorship is not offered.
Nice To Haves
- Previous housekeeping experience.
Responsibilities
- Tidy occupied guestrooms, including turning down beds, dusting, arranging guest belongings, removing soiled linen, retrieving clean linen, vacuuming, replenishing amenities, and cleaning bathrooms when required.
- Report mattress protectors, blankets, bedspreads, and valances that need changing.
- Contact In Room Dining to arrange removal of trays and trolleys.
- Regularly update, record, and report suite statuses, including turndown, no service required, and Privacy Please.
- Take accurate room-status reports at the end of the shift.
- Use cleaning supplies and equipment properly and report malfunctioning equipment.
- Keep linen closets, supply closets, and landings organized and clean.
- Provide engaging, personalized, timely, and efficient service to guests while maintaining the aloha spirit.
- Focus on guest needs and remain calm and courteous.
- Learn about the island, resort, and its offerings to serve as a trusted guest guide.
- Follow company policies and procedures to protect the safety and security of guests and colleagues, including reporting suspicious persons and lost-and-found items.
- Promote health and safety awareness and understand emergency procedures.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
