Housekeeping Turndown Attendant | Part-Time

AccorHotel•Wailea-Makena, HI

2d•Onsite

About The Position

Fairmont Kea Lani is hiring a part-time Housekeeping Turndown Attendant at its all-suite and villa oceanfront resort in Wailea, Maui. The attendant prepares occupied guestrooms for guests’ return at the end of the day, creating a restful, welcoming space through attentive housekeeping and personalized service. The hourly rate is $27.49. The role includes tidying guestrooms, preparing beds for turndown, replenishing amenities, cleaning bathrooms when needed, and maintaining accurate room-status records. The attendant also helps keep linen and supply areas clean and organized, reports equipment issues and items needing replacement, and follows company safety and security procedures. Employees must be available to work varying schedules, including weekends and holidays, based on hotel needs.

Requirements

Warm and caring personality.
Ability to work cohesively as part of a team with minimum supervision.
Ability to anticipate and focus on guest needs while remaining professional and welcoming.
Manual dexterity to perform essential duties and operate housekeeping devices and other cleaning equipment.
Frequent walking and standing throughout the shift.
Frequent lifting and carrying up to 50 pounds.
Frequent pushing and pulling up to 100 pounds.
Occasional bending and kneeling.
Occasional climbing or descending ladders, stairs, and ramps.
Possession of identification proving authorization to work in the United States; work visa sponsorship is not offered.

Nice To Haves

Previous housekeeping experience is an asset.

Responsibilities

Tidy occupied guestrooms, including turning down beds, dusting, arranging guest belongings, removing soiled linen, retrieving clean linen, vacuuming, replenishing amenities, and cleaning bathrooms when required.
Report mattresses protectors, blankets, bedspreads, or valances that need changing.
Contact In Room Dining to arrange removal of trays and trolleys.
Update and record suite status, including whether rooms have been turned down or guests do not require service or have requested privacy.
Provide accurate room-status reports at the end of each shift.
Use cleaning supplies and equipment properly and report malfunctioning equipment.
Keep linen closets, the supply closet, and landing clean and organized.
Provide engaging, personalized, timely, and efficient service while maintaining an aloha spirit.
Focus on guest needs and remain calm and courteous.
Learn about the island, resort, and its offerings to assist guests.
Follow company policies and procedures to protect the safety and security of guests and colleagues, including reporting suspicious persons and lost-and-found items.
Promote health and safety awareness and understand emergency procedures.