Turndown Attendant

Four Seasons Hotels and Resorts•Chicago, IL
•$27 - $28•Onsite

About The Position

The Turndown Attendant is an essential member of the Housekeeping team, dedicated to providing exceptional quality and service to guests. The role creates a comfortable guest-room environment by cleaning and refreshing rooms and preparing them for guests to sleep in. Attendants clean 45–50 rooms per shift, replace used towels with clean towels from the Linen Closet, wipe wet surfaces in bathrooms, fold clothing left in rooms and place it in an appropriate area, and restock used amenities such as shampoo, lotion, cotton balls, stationery, and pens. Successful candidates are willing team players who are comfortable with electronic systems and accept assignments as needed to promote teamwork. The position also assists with Lobby Attendant, Desk Attendant, and House Attendant responsibilities during absences or periods of heavy volume. Flexibility to work early mornings, evenings, weekends, and holidays is required. Candidates must have valid U.S. work authorization.

Requirements

  • Fluent in English, both verbally and in writing.
  • Knowledge of and ability to operate various electronic systems.
  • Attention to detail and problem-solving skills.
  • Strong work ethic and ability to multitask and prioritize.
  • Willingness to work as a team player and accept assignments as needed.
  • Flexibility to work early mornings, evenings, weekends, and holidays.
  • Valid work authorization for the U.S.

Nice To Haves

  • Service passion for luxury hospitality.

Responsibilities

  • Clean and refresh guest rooms and prepare them for guests to sleep in.
  • Clean 45–50 rooms per shift.
  • Remove used towels and replace them with clean towels from the Linen Closet.
  • Wipe wet surfaces in bathrooms.
  • Fold clothing left in rooms and place it in an appropriate area.
  • Restock used amenities, including shampoo, lotions, cotton balls, stationery, and pens.
  • Assist with Lobby Attendant, Desk Attendant, and House Attendant duties during absences or heavy volume.
  • Accept assignments as needed to promote teamwork.

Benefits

  • Competitive wages and benefits, including a retirement plan and paid time off.
  • 401(k) Retirement Plan with an employer matching program.
  • Learning and development programs.
  • Employee engagement and recognition events.
  • Exclusive discount and travel programs with Four Seasons.
  • Complimentary dry cleaning for employee uniforms.
  • Complimentary employee meals.
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