Trust & Safety Product Manager - Payments - Vice President

JPMorgan Chase & Co. • Seattle, WA

2h • $133,000 - $215,000

About The Position

As a Product Manager in Trust and Safety, you will help shape product innovation and lead the end-to-end product life cycle. You will represent the customer, develop profitable products that provide customer value, guide launches, gather feedback, and support high-quality client experiences. You will work with cross-functional teams to deliver products with a focus on scalability, resiliency, and stability.

You will partner with Data Science, Data Engineering, and Software Engineering to design and build detection and risk systems, translating complex risk signals and technical constraints into clear product requirements and measurable outcomes. You will also work with internal stakeholders and external clients to implement solutions in real-world workflows, ensuring deployments are practical, scalable, reduce risk, and maintain strong client experiences.

Requirements

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.

Nice To Haves

• Demonstrated prior experience working in a highly matrixed, complex organization.

Responsibilities

• Develop a product strategy and vision that deliver value to customers.
• Manage product discovery and market research to identify customer solutions and incorporate them into the product roadmap.
• Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
• Build a framework and track product success metrics, including cost, features and functionality, risk posture, and reliability.
• Partner with Data Science, Data Engineering, and Software Engineering to design and build detection and risk systems.
• Translate risk signals and technical constraints into product requirements and measurable outcomes.
• Collaborate with internal stakeholders and external clients to implement practical, scalable solutions in real-world workflows.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed