Trust & Safety Product Manager - Payments - Vice President
About The Position
As a Product Manager in Trust and Safety, you will lead product innovation and the end-to-end product life cycle, serve as the voice of the customer, and develop profitable products that deliver customer value. You will guide product launches, gather feedback, and help ensure high-quality client experiences, with a focus on scalability, resiliency, and stability. The role centers on human and agentic identity, defining and delivering Trust and Safety capabilities to establish, verify, and protect identity across products and experiences. You will partner with Data Science, Data Engineering, and Software Engineering to design detection and risk systems, translate complex risk signals and technical constraints into clear product requirements and measurable outcomes, and work with internal stakeholders and external clients to implement practical, scalable solutions that reduce risk while maintaining strong client experiences.
Requirements
- At least 5 years of experience or equivalent expertise in product management or a relevant domain area.
- Advanced knowledge of the product development life cycle, design, and data analytics.
- Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
Nice To Haves
- Demonstrated prior experience working in a highly matrixed, complex organization.
Responsibilities
- Develop product strategy and vision that deliver value to customers.
- Manage discovery efforts and market research to uncover customer solutions and incorporate them into the product roadmap.
- Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
- Build frameworks and track product success metrics, including cost, features and functionality, risk posture, and reliability.
- Lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
- Collaborate with Data Science, Data Engineering, and Software Engineering to design and build detection and risk systems.
- Work with internal stakeholders and external clients to implement solutions in real-world workflows.
Benefits
- Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
