Trust Officer Senior - Closing Unit

Kestra•Wilmington, DE

About The Position

The Trust Officer II administers the closing process for personal trust accounts. The role works with trust beneficiaries, accountants, attorneys, and internal colleagues in tax, operations, administration, and investments to ensure accurate and timely tax clearance and payments, trust termination fees, and delivery of assets. The position administers fiduciary accounts and interprets fiduciary documents in accordance with applicable laws, regulations, and governing documents. It communicates with beneficiaries, coordinates the trust termination process with internal teams and external partners, handles final tax and expense payments, facilitates specialized asset retitling, and oversees accountings, releases, distributions, and transfers. The role also reviews closing account files for accuracy and compliance, supports Trust Administrative Committee reporting, follows policies and regulatory requirements, maintains required training, and seeks business opportunities arising from closing trust accounts.

Requirements

  • College degree required.
  • Financial services and industry experience required.
  • Ability to maintain confidentiality and exercise extreme discretion.
  • Proficiency in MS Outlook, MS Excel, MS Word, and MS PowerPoint.
  • Ability to follow written and oral instructions.
  • Professional phone demeanor.
  • Good organizational, efficiency, and verbal and written communication skills.
  • Ability to work effectively independently and collaboratively with a broad range of executives and firm members.
  • Attention to detail.
  • Commitment to professionalism, accountability, customer focus, and teamwork.

Nice To Haves

  • CTFA preferred.

Responsibilities

  • Administer fiduciary accounts and interpret fiduciary documents in accordance with applicable laws, regulations, and governing documents.
  • Communicate with beneficiaries, with a focus on client satisfaction and asset retention as appropriate.
  • Guide internal colleagues, including portfolio managers, trust officers, and operations colleagues, through the trust termination process to support seamless information flow and settlement goals.
  • Build and maintain relationships with external business partners, including financial advisors, accountants, and attorneys.
  • Work with tax partners to determine final tax reserves and fiduciary income and tax payments; calculate and pay final account expenses.
  • Facilitate retitling of specialized assets, including real estate and partnership interests.
  • Review and prepare trust accountings, receipt, release, and indemnification agreements; confirm distribution instructions; and initiate and oversee asset transfers and cash distributions.
  • Oversee administrative review of closing trust accounts, including checking files for correct forms and codes, reviewing payment and transaction accuracy, and checking trust documents for compliance.
  • Support timely and accurate reporting requirements to the Trust Administrative Committee.
  • Work with colleagues on liquidation and investment strategies for fiduciary accounts.
  • Comply with company policies, procedures, and regulatory requirements.
  • Maintain applicable training and continuing education requirements.
  • Work strategically with internal colleagues to develop new business opportunities from closing trust accounts.

Benefits

  • Competitive pay and benefits package.
  • 401(k).
  • Health insurance.
  • Supportive, collaborative environment committed to professional excellence.
  • Training, development, and long-term growth opportunities within the firm.
  • Tuition reimbursement for qualified expenses.
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