Senior Trust Officer

Fifth Third Bank • Minneapolis, MN

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About The Position

The Senior Trust Officer manages complex fiduciary relationships, including high-net-worth and specialty trust accounts, in accordance with governing documents, applicable laws, and organizational policies. The role serves as a primary relationship manager and fiduciary advisor, partnering with clients, financial advisors, and internal teams to provide high-quality service, support business growth, and ensure a consistent client experience.

The position is based in Minneapolis, Minnesota. It requires a bachelor's degree and 8–10+ years of experience in trust administration, fiduciary services, or related work. Qualified candidates are expected to have advanced proficiency in fiduciary expertise, client relationship management, risk and compliance management, communication, and collaboration.

The role is eligible for incentive compensation based on company, line-of-business, and/or individual performance. Fifth Third describes its benefits programs as supporting employees’ physical, financial, emotional, and social well-being; specific benefits are not listed in the posting.

Requirements

• Bachelor's degree.
• 8–10+ years of experience in trust administration, fiduciary services, or related experience.
• Strong knowledge of trust administration, governing documents, and fiduciary principles.
• Ability to manage complex client relationships and deliver high-quality service.
• Understanding of regulatory requirements, fiduciary standards, and internal policies.
• Ability to clearly communicate complex fiduciary concepts to clients and partners.
• Ability to partner effectively across internal teams and with external advisors.

Responsibilities

• Manage complex trust accounts, including high-net-worth and specialty relationships, in alignment with governing documents, fiduciary standards, and regulatory requirements.
• Serve as the primary contact for clients, beneficiaries, and advisors, building strong relationships and delivering a high level of service.
• Ensure adherence to fiduciary, legal, and regulatory requirements, including completing reviews, documenting decisions, and resolving exceptions promptly.
• Exercise sound judgment in complex fiduciary matters, including discretionary decisions and risk assessments, consistent with governing documents, regulatory requirements, and organizational policies.
• Work with internal partners and external advisors to implement investment strategies, resolve client issues, and deliver comprehensive fiduciary solutions.
• Partner with financial advisors and centers of influence to support new business opportunities and deepen existing client relationships.
• Promote a consistent, high-quality client experience by proactively addressing client needs and contributing to retention and satisfaction.
• Maintain knowledge of fiduciary principles, trust administration, and applicable legal and tax considerations.
• Perform other duties as assigned and adapt to new tasks or changing priorities in support of the team and company.

Benefits

• Incentive compensation eligibility, with payments based on company, line-of-business, and/or individual performance.
• Benefits programs designed to support employees’ physical, financial, emotional, and social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior