Senior Trust Officer

Fifth Third Bank • Wilmington, DE

1d

About The Position

The Senior Trust Officer manages complex fiduciary relationships, including high-net-worth and specialty trust accounts, in accordance with governing documents, applicable laws, and organizational policies. The role serves as a primary relationship manager and fiduciary advisor, partnering with clients, financial advisors, and internal teams to provide high-quality service, support business growth, and deliver a consistent client experience. The officer also exercises judgment in complex fiduciary matters, supports risk and compliance activities, and maintains expertise in fiduciary principles, trust administration, and relevant legal and tax considerations. Other duties may be assigned as priorities evolve.

Requirements

• Bachelor’s degree.
• 8–10+ years of experience in trust administration, fiduciary services, or related experience.
• Strong knowledge of trust administration, governing documents, and fiduciary principles.
• Ability to manage complex client relationships and deliver high-quality service.
• Understanding of regulatory requirements, fiduciary standards, and internal policies.
• Ability to clearly communicate complex fiduciary concepts to clients and partners.
• Ability to partner effectively across internal teams and with external advisors.

Nice To Haves

• Builds trust and credibility with clients and partners.
• Identifies issues and develops practical, compliant solutions.
• Collaborates effectively across teams and stakeholders.
• Navigates complex and evolving client and business needs.
• Demonstrates ongoing commitment to fiduciary and professional development.

Responsibilities

• Manage complex trust accounts, including high-net-worth and specialty relationships, consistent with governing documents, fiduciary standards, and regulatory requirements.
• Serve as the primary contact for clients, beneficiaries, and advisors, building strong relationships and providing a high level of service.
• Ensure adherence to fiduciary, legal, and regulatory requirements, including completing reviews, documenting decisions, and resolving exceptions promptly.
• Exercise sound judgment in complex fiduciary matters, including discretionary decisions and risk assessment, consistent with governing documents, regulatory requirements, and organizational policies.
• Partner with internal teams and external advisors to implement investment strategies, resolve client issues, and deliver comprehensive fiduciary solutions.
• Work with financial advisors and centers of influence to support new business opportunities and deepen existing client relationships.
• Promote a consistent, high-quality client experience by proactively addressing client needs and contributing to retention and satisfaction.
• Maintain strong knowledge of fiduciary principles, trust administration, and applicable legal and tax considerations.
• Perform other duties as assigned and adapt to new tasks or changing priorities.

Benefits

• Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.
• Eligibility to participate in an incentive compensation plan, with payments based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior