Senior Trust Officer

Fifth Third Bank • Wilmington, DE

2d

About The Position

The Senior Trust Officer manages complex fiduciary relationships, including high-net-worth and specialty trust accounts, in accordance with governing documents, applicable laws, and organizational policies. The role serves as a primary relationship manager and fiduciary advisor, partnering with clients, financial advisors, and internal teams to deliver high-quality service, support business growth, and ensure a consistent client experience.

The position requires strong expertise in fiduciary principles, trust administration, and applicable legal and tax considerations. It also supports client retention and satisfaction, business development, and the delivery of comprehensive fiduciary solutions. The role is based in Wilmington, Delaware.

Requirements

• Bachelor’s degree required.
• 8–10+ years of experience in trust administration, fiduciary services, or related experience.
• Strong knowledge of trust administration, governing documents, and fiduciary principles.
• Ability to manage complex client relationships and deliver high-quality service.
• Understanding of regulatory requirements, fiduciary standards, and internal policies.
• Ability to clearly communicate complex fiduciary concepts to clients and partners.
• Ability to partner effectively across internal teams and with external advisors.

Nice To Haves

• Builds trust and credibility with clients and partners.
• Identifies issues and develops practical, compliant solutions.
• Collaborates effectively across teams and stakeholders.
• Navigates complex and evolving client and business needs.
• Demonstrates ongoing commitment to fiduciary and professional development.

Responsibilities

• Manage complex trust accounts, including high-net-worth and specialty relationships, in accordance with governing documents, fiduciary standards, and regulatory requirements.
• Serve as the primary contact for clients, beneficiaries, and advisors, building strong relationships and delivering a high level of service.
• Ensure adherence to fiduciary, legal, and regulatory requirements, including completing reviews, documenting decisions, and resolving exceptions in a timely manner.
• Exercise sound judgment in complex fiduciary matters, including discretionary decisions and risk assessments, consistent with governing documents, regulatory requirements, and organizational policies.
• Work with internal partners and external advisors to implement investment strategies, resolve client issues, and deliver comprehensive fiduciary solutions.
• Partner with financial advisors and centers of influence to support new business opportunities and deepen existing client relationships.
• Promote a consistent, high-quality client experience by proactively addressing needs and contributing to client retention and satisfaction.
• Maintain strong knowledge of fiduciary principles, trust administration, and applicable legal and tax considerations.
• Perform other duties as assigned and adapt to new tasks or changing priorities.

Benefits

• Comprehensive benefits supporting employees’ and families’ physical, financial, emotional, and social well-being.
• Incentive compensation plan eligibility, with payments based on company, line of business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior