Trust Officer Senior - Closing Unit

Arden Trust•Wilmington, DE

About The Position

The Trust Officer Senior administers the closing process for personal trust accounts, partnering with beneficiaries, accountants, attorneys, and internal colleagues in tax, operations, administration, and investments to support accurate and timely tax clearance and payments, trust termination fees, and asset delivery. The role administers fiduciary accounts and interprets fiduciary documents in accordance with applicable laws, regulations, and governing documents. It provides communication and guidance to beneficiaries and internal and external partners throughout the trust termination process, with a focus on client satisfaction, asset retention where appropriate, and achieving settlement goals. The position oversees the administrative review and closing of trust accounts, including accountings, tax reserves and payments, expenses, specialized asset retitling, required agreements, distribution instructions, asset transfers, and cash distributions. It checks files, forms, codes, payments, and transactions for accuracy and compliance, supports reporting to the Trust Administrative Committee, and works with colleagues on liquidation and investment strategies. The Trust Officer Senior also complies with firm policies and regulatory requirements, maintains required training and continuing education, and collaborates with colleagues to develop new business opportunities from closing trust accounts.

Requirements

  • College degree required.
  • Financial services and industry experience required.
  • Ability to maintain confidentiality and exercise extreme discretion.
  • Proficiency in MS Outlook, MS Excel, MS Word, and MS PowerPoint.
  • Ability to follow written and oral instructions.
  • Professional phone demeanor.
  • Good organizational, efficiency, and communication skills, both verbal and written.
  • Ability to work effectively independently and collaboratively with a broad range of executives and firm members.
  • Attention to detail.
  • Commitment to professionalism, accountability, customer focus, and teamwork.

Nice To Haves

  • CTFA preferred.

Responsibilities

  • Administer fiduciary accounts and interpret fiduciary documents in accordance with applicable laws, regulations, and governing documents.
  • Communicate with beneficiaries, focusing on client satisfaction and asset retention where appropriate.
  • Guide internal colleagues, including portfolio managers, trust officers, and operations colleagues, through the trust termination process.
  • Build and maintain relationships with external business partners, including financial advisors, accountants, and attorneys.
  • Work with tax partners to determine final tax reserves and fiduciary income and tax payments.
  • Calculate and pay final account expenses.
  • Facilitate retitling of specialized assets, including real estate and partnership interests.
  • Review and prepare trust accountings, receipt, release, and indemnification agreements.
  • Confirm distribution instructions and initiate and oversee asset transfers and cash distributions.
  • Oversee administrative review of closing trust accounts.
  • Check files for correct forms and codes and review payments and transactions for accuracy.
  • Review trust documents to ensure compliance.
  • Support timely and accurate reporting requirements to the Trust Administrative Committee.
  • Work with colleagues on liquidation and investment strategies for fiduciary accounts.
  • Comply with policies, procedures, and regulatory requirements, and maintain applicable training and continuing education.
  • Work with internal colleagues to develop new business opportunities from closing trust accounts.
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