Trucking Dispatcher

Eagle Systems, Inc. • Harrisburg, PA

2d

About The Position

Eagle Systems, Inc. is seeking a highly organized and detail-oriented Intermodal Trucking Dispatcher to coordinate the daily movement of containers between rail yards, ports, customer facilities, and distribution centers. The role requires working in a fast-paced environment, communicating effectively with drivers and customers, using technology efficiently, and maintaining exceptional service levels.

Eagle Systems uses technology to improve visibility and operational efficiency, meet client expectations, and equip drivers for success. The company describes itself as employee-focused and considers dispatch team members critical to its success.

This is a salaried position, with compensation based on experience. The schedule is Thursday through Monday.

Requirements

• Knowledge of ports and railroads.
• Knowledge of FMCSA regulations, safety rules, and DOT preventable truck maintenance.
• Experience working with owner-operator drivers.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team environment.
• Knowledge of logs related to commercial/intermodal carriers.
• Confidence using Google Workspace products, including Docs, Sheets, and Gmail, and Microsoft Excel.

Nice To Haves

• Bilingual in Spanish and English; preferred but not required.

Responsibilities

• Dispatch and monitor intermodal drivers to support on-time container pickups and deliveries.
• Coordinate freight movements between rail terminals, ports, warehouses, and customer locations.
• Communicate with drivers about load assignments, route changes, delays, and operational updates.
• Track container status, appointments, chassis availability, and equipment utilization.
• Monitor driver hours-of-service (HOS) compliance and safety requirements.
• Resolve service issues, delays, and unexpected operational challenges.
• Maintain accurate dispatch records and update transportation management systems (TMS).
• Communicate with customers about shipment status, scheduling, and service concerns.
• Coordinate with railroads, steamship lines, brokers, and terminal personnel.
• Review and optimize routes to maximize productivity and minimize empty miles.
• Ensure compliance with company policies, DOT regulations, and customer requirements.

Benefits

• Employer-paid medical, dental, and vision coverage.
• Paid vacation, sick leave, and holidays.
• 401(k) with company match.
• Employee Stock Ownership Program (ESOP).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed