Trucking Clerk

S. Katzman Produce Career • Bronx, NY

2d

About The Position

Katzman Produce, a leading produce wholesaler and distributor based in NYC, is seeking a Trucking Clerk to support its trucking department. The role involves administrative and clerical work, driver and customer communication, daily paperwork processing, recordkeeping, and coordination of trucking operations. The clerk helps provide timely updates to drivers and customers and supports customer satisfaction and company relationships. Escalated issues should be communicated to the Trucking Manager and Director of Operations as necessary.

The position is based in an open market exposed to the elements and refrigerated warehouses, requiring movement between varying temperatures. It involves standing and moving around for 8–10 hours per shift and lifting up to 50 pounds multiple times a day. The schedule is 9:00 p.m. to 5:45 a.m.

Requirements

• At least 2 years of administrative or clerical support experience.
• Previous customer service experience.
• Strong communication and organizational skills.
• Attention to detail.
• Flexibility in schedule.
• Ability to stand and move around for 8–10 hours per shift.
• Ability to lift 50 pounds multiple times a day.

Nice To Haves

• Spanish speaking is preferred but not required.

Responsibilities

• Perform clerical and administrative duties, including scanning, answering phone calls, and filing.
• Maintain department recordkeeping requirements.
• Enter and maintain daily paperwork from drivers.
• Process pre-trip and post-trip paperwork with drivers.
• Maintain records for vehicle registrations, license tags, infractions, and EZ-pass accounts.
• Monitor and track driver whereabouts using GPS.
• Assist with incoming driver calls and requests.
• Interact with customers in a calm and professional manner.
• Provide accurate updates and information to customers when needed.
• Maintain and initiate safety processes and procedures as required.
• Communicate escalated issues to the Trucking Manager and Director of Operations as necessary.
• Perform other responsibilities as assigned.

Benefits

• Internal growth opportunities.
• Leadership and management training.
• Comprehensive health and welfare benefits.
• Paid time off and sick days.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed